I'm running Win 10 on a BootCamp partition on a MacBook Pro late 2013.
My sound device does not start up and I get the "Audio Service not running" error message.
The issue started this morning when my external sound card (Avid Mbox 3) started to have problems again which I've had before. Last time I fixed the problem by disabling "Windows fast startup" in the power options. It had something to do with my sound card not starting up properly when "fast startup" was enabled.
But this morning the "fast startup" was enabled again by itself, I did not enable it myself and would not have any reason to do so. I just disabled it again thinking everything would work just fine. But instead I got even worse troubles as it seems my Audio Services stopped working.
I've tried this so far:
- Enabed fast startup again.
- Uninstalled the latest Windows minor update. (I thought that maybe that's what enabled fast startup again and/or caused the issue)
- Uninstalled and reinstalled all sound drivers (both internal and external sound drivers)
- Checked the event log but could not find any error logs connected to sound.
- I've run device troubleshooting. It found nothing.
Nothing of this worked. I've made sure that it's not a hardware problem since both my internal and external sound cards work just fine on my Mac OS partition.
When I've searched the internet people say that one should try to start/restart the "Windows Audio" service and "Windows Audio Endpoint Builder" service in the service window. The problem is that "Windows Audio Endpoint Builder" is entirely missing from the list of services and "Windows Audio" is disabled and when I try to start it I get the following error message:
Unfortunately it's in Swedish, but it says: "Windows could not start the Windows Audio service on Local computer. Error 1068: The dependency service or group failed to start"
As you see I've tried everything but I got stuck. I've not been able to make sure it's not a BootCamp problem, since I could not find a way to reinstall the BootCamp drivers and BootCamp control panel.
Does anyone have any suggestion other than reinstalling my Windows Partition?