Hi there yourself, mr.rob1957,
Very sorry it has taken so long to reply. I've truly had my hands full with this thing.
Took the PC to a Microsoft store, as advised by TWO Level 2 techs, after they went bananas in my laptop with their 'Log-Me-In Rescue" tool. Said there would be no fee, just give them the case #. They tried for 2 solid hours at the store...THREE different
techs, and came to the conclusion that "your audio is SHOT". You need a new motherboard...from Dell ( yeah, right ). Cost? probably around 3 Benjamins! You gotta be kidding me!!! I can buy a NEW laptop for that. They tried to help me get one on an installment
plan, but the payments were to be made to Dell. Long story short...Dell turned my application down (why does that not surprise me? ). The ONLY other route out was to pair bluetooth speaker(s) / headphones / earbuds to the PC. Have done that and now have audio
with earbuds and Bluetooth speakers. The one problem that remains? I WANT MY COMPUTER BACK!! Y'all think I could find a compatible or OEM motherboard on ebay? I've had it apart, but couldn't figure out the second half of removing the motherboard. I can lift
it up, but only half of it rises from direct contact with the chassis, and I don't see how to get it the rest of the way out. Looks like it might be riveted in, but that is a guess.
Now my audio is going in slow motion, and so is the video...on you tube anyway. It sounds like someone is holding one of the reels back on a reel-to-reel tape recorder...that is, if you are old enough to remember those machines. Say a CD is turning at 1/4
the regular speed. That's what it sounds like...with the Bluetooth speaker AND Bluetooth earbuds! I can't win for losing! One step forward...FOUR steps back!!
What do you think about installing a new motherboard? Have any idea if there is any actual soldering involved? I have a lot of electronic soldering experience, but as I type this reply, I haven't been to ebay to see what I can find. What d'ya think? Thoughts?
Ideas? Thanks so much for all of the replies, and helpful interaction among those who are computer geeks, and those of us ( me ) that aren't close yet...BUT, if I can figger out how that M-board comes loose...I can get another one in. Heck, I dunno, I might
end up having to buy another new laptop, and I CAN guarantee that it won't have a crooked E on it, either. really would rather go with what I have here, and FIX THE D**N THING...BUT I simply cannot do it alone. I don't possess that much computer savvy. Solutions
need be in layman's terms where possible.
I DO have what was once a really excellent machine, IMHO. It's an Acer. I got mad as hell one day at the "better half, and slammed my fist into what is now a busted screen. Microsoft wanted TWO HUNDRED BUCKS to fix it. I covered it up with old shirts, stashed
it on my closet shelf, where it remains to this day. Do you happen to know how I might get that screen repaired any cheaper than that? BTW, I live in NC...back up in the sticks, but larger cities aren't out of my reach, IF I can find a better price than that
which Microsoft had given me. I really appreciate everyone's input here at the Microsoft Community.
Thanks to you, too, mr.rob1957
