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Windows Blue Screen related with memory management

Dear Community Members,

I'm posting this topic because i need help on solving an issue regarding windows blue screen

that is related with memory management as can you see in following image.

I've gathered all required info (dumps, msinfo, machine specs) as required on other post that you could

download on following url: https://1drv.ms/u/s!AsP1dnhDWcHCgoFdaqOYBMw5L8pTgw

Hope you can help me.

Thanks in advance, 

Sérgio Silva

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Hi Sérgio,

To better assist you, please provide us the exact BSOD error code.


We're looking forward to your response.

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Dear Mark,

Here is the BSOD screen image that was presented:

Hope this will help.

Thanks in advance,

Sérgio Silva

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Every time I have seen that particular screen... It has been the result of an improper memory upgrade. Such as 4GB DIMM inserted in slot rated for 2GB maximum, mismatched DIMM pairs, etc...

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These crashes were related to memory corruption (probably caused by a driver). 

Please run these two tests to verify your memory and find which driver is causing the problem.  Please run verifier first.  You do not need to run memtest yet unless verifier does not find the cause, or you want to.


If you are over-clocking anything reset to default before running these tests.
In other words STOP!!!  If you do not know what this means you probably are not


1-Driver verifier (for complete directions see our wiki here)

2-Memtest. (You can read more about running memtest here)
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Hi, 

I've already performed the step 1) driver verifier as instructed, the files are available on the following URL

https://1drv.ms/u/s!AsP1dnhDWcHCgoFdaqOYBMw5L8pTgw

Thanks,

Sérgio Silva

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Hi,

Can you please help me on this subject ?

The crash dumps are available on the following URL

https://1drv.ms/u/s!AsP1dnhDWcHCgoFdaqOYBMw5L8pTgw

Thanks in advance.

Sérgio

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Hi,

Can you please help me on this subject ?

The crash dumps are available on the following URL

https://1drv.ms/u/s!AsP1dnhDWcHCgoFdaqOYBMw5L8pTgw

Thanks in advance.

Sérgio

All of those DMPS are from November 5.  Please find newer ones.

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Hi ZigZag,

I've reinstalled windows 10 version 1607 build 14393.0

Each time i try to use the computer i get new BSOD error:

MEMORY_MANAGEMENT

CRITICAL_PROCESS_DIED

KERNEL_SECURITY_CHECK_FAILURE

I cannot use my computer in this state, after a couple of minutes, i get a blue screen.

What should i do? The dump files are enough for you?

Thanks in advance.

Sérgio Silva


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As I said we need newer DMP files
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Hi,

Thanks for you effor trying to help sort out these problems.

As you said, here are the new dump files 

https://1drv.ms/u/s!AsP1dnhDWcHCgoIqQFeC_fXDEhFpoQ

Thanks in advance,

Sérgio Silva

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Last updated March 19, 2024 Views 2,043 Applies to: