SideWinder X6 Wired Keyboard does not work on Windows 10 Pro

Hello,

I upgraded my Lenovo IdeaPad Z570 notebook to Windows 10 Pro x64 version. I could have install every hardware without a problem but except SideWinder X6 Keyboard. I looked Device Manager and it was like that:

Then I searched it on google and tried to install Microsoft Keyboard and Mouse Center software and got this error:

I restarted my computer, tried again and it did not work. Tried to run it as administrator, again it did not work. It was working perfectly on Windows 7 Ultimate x64, but now it is the only hardware not working on Windows 10 Pro x64. 

Can you propose a solution, please?

 

Question Info


Last updated March 26, 2019 Views 648 Applies to:
Answer
Answer

Hi,

Thank you for posting your query in Microsoft Community.

 

Sorry to know that you are facing this issue.

Ensure to install any pending updates and restart the computer.

Plug in the device and run the hardware troubleshooter and check if this helps.

  • Press “Windows key + X” to click on “Control Panel”.

  • Click on “Troubleshooting” and click on “View all”.

Click on “Hardware and Devices” to run the troubleshooter. Once this is done, restart the computer and check if this helps.

if the issue persists, follow the next method below and check if the issue still persists.

Method : Install latest drivers for Microsoft Sidewinder X6 keyboard.

Please refer to the article: SideWinder X6 Keyboard

Choose the correct operating system and download/install the latest driver.

https://www.microsoft.com/hardware/en-us/d/sidewinder-x6-keyboard

Hope this helps, let us know the status of the issue to assist you further. 

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