I have a Toshiba all-in-one DX1210 and have just upgraded to Windows 10 from Windows 7.
The DVD/CD ROM Drive (HL-DT-ST BD-RE BT11F) was working before the upgrade.
I checked device manager and found this error message: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I uninstalled the driver and restarted the PC. Windows re-installed the driver but it had the same error message.
I then backed up the registry and following instructions I found on this forum I deleted the UpperFilters and LowerFilters.
I restarted the PC but the Code 19 error remains.
I would greatly appreciate any help before I decide to rollback to Windows 7.