Coupon printer service not working in Windows 10

Hi Shirley,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Kindly provide us with the following information to assist you better:

1. What are the troubleshooting steps you performed to resolve this issue?
2. What exactly do you mean by "It also keeps trying to download over and over"?
3. Were you able to see any error code/ error message?
4. What is the make and model of the printer?
5. From where are you trying to print the files

I suggest you to refer to the below article about “Fix printer problems” and check if it helps:

(Applies to Windows 10 as well)

Hope it helps. Kindly update the status of the issue with required information, we will be happy to help you.

The steps that I have done would be to uninstall, then reinstall, check compatability settings, change to run as admin.

What I mean as download over and over is exactly what I'm saying, it downloads over and over, but only when I try to change  or look at something. There are no error messages. It is not my printer, its windows 10. It prints from my files so I know its not my printer. How do I fix the compatability settings for windows 10 so I can use a program and print?

 

Can you post a screenshot of the issue?  What is the name of the coupon printing service you are using?

I can't provide a screenshot. As I said, the name is Coupon printer service. Ever since I upgraded to Windows 10, I can not print from this. I checked tutorials and it says check compatability settings or change to admin. I am in admin mode.

What browser are you using? I've seen this happen in early builds of Microsoft Edge, but it works in the released build. Have you tried using a different browser and do you get the same results?

I was using Windows 7, then I had the free upgrade to 10, Microsoft Edge. I tried using it in Chrome and it still will not print. It's downloaded still, it just will not print from the Coupon printer service.

Please try printing coupons using IE11. See if that works for you.

Questions : Is coupon printer service running on your win10 machine ? 

                  Any other settings you may have turned on in your Win10 e.g. Firewall or added new anti-virus rule(s) ?

Additionally it will be helpful if you can provide browser (Chrome ) console log information here. 

I have no idea what IE11 is. It's installed, it just won't print. Everything I do since the upgrade requires admin approval. Even then, I still can't print. Am I able to uninstall Windows 10 and go back to 7? This is awful.

Try printing coupons using Internet Explorer browser.  

If you still have issue printing coupons then please open a ticket with http://help.coupons.com/

I had just upgraded to Windows 10. I was able to print coupons before with windows 7 but now I can't. I can't seem to troubleshoot this. It also keeps trying to download over and over. Any help?

[Original title: Coupon printer service]

Did you ever find the solution to your problem? I'm having the same issue! So frustrating, I tried the uninstall and reinstall method, re-downloaded over and over again more than 10 times, and then I gave up.  I tried using my mac laptop, desktop with Windows 7, and laptop with Windows 8, all with no problems.