Windows file explorer/quick access not working correctly in windows 10

The File explorer icon is pinned tot the taskbar, but if I have a window open (ex: My documents), if I right click the taskbar icon and select: "My computer" or any other quick access shortcut, it won't open. Everything opens ok if I right click the folder/drive in the open file explorer window and select open in new windows.
Also, going to Start, File explorer and then selecting any quick access shortcut will result in... Nothing.


All updates are installed, and I run on a 24GB RAM rig, with SSD and i7 QM3610, so it's not a hardware issue. Also, I am using Windows 10 RTM, not the Insider version.

Cheers, Nick.

 

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Last updated October 22, 2018 Views 3,186 Applies to:

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I WILL ALWAYS REMEMBER YOU, YOU ARE MY HERO. THANK YOU SO MUCH.

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It looks like that, indeed. Where would I find that key in component services? What should it look like? Or more precisely, what should I be looking for?

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Error 740 means "The requested operation requires elevation".

Does the Permissions window for that key look like this?

HKEY_CLASSES_ROOT\CLSID\{c82192ee-6cb5-4bc0-9ef0-fb818773790a}\LocalServer32

Also check the parent branch. It should be the same.

If registry Permissions are correct, I guess some Access/Launch Permissions need to be rectified in Component Services tool (dcomcnfg.exe)

As a workaround, you may create a shortcut to:

rundll32.exe shell32.dll,SHCreateLocalServerRunDll {c82192ee-6cb5-4bc0-9ef0-fb818773790a}

And place it in your Startup folder.

ex-MVP (2003-2012) (Windows Client)

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Yup, it works! After restarting PC, the problem persists until I run the line again. Also, ending the explorer task and restarting it reverts to the problem. So, the problem is that the line is not starting when explorer.exe is starting.

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Hello,

I had the same problem, and of course none of these "answers" helped.

After some more searching through the registry for "c82192ee-6cb5-4bc0-9ef0-fb818773790a" I found a value with:

%SystemRoot%\System32\rundll32.exe shell32.dll,SHCreateLocalServerRunDll {c82192ee-6cb5-4bc0-9ef0-fb818773790a}

After running this command, the Explorer jump lists started working again. I haven't restarted my PC yet, to see if they'll continue working, but if not then I'll just add a startup entry.

My guess is that this should have executed on Windows or Explorer startup, but failed for some reason. It might also be part of a Windows service that is disabled, or also failed to do its thing...

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Hi,

If you have any feedback related to Windows and want some changes in the next version or update then you need to post them on the Feedback app. For providing your findings, issue, bugs and comments on the feedback app you may refer to the steps provided below.

 

  • Press the Windows key.
  • Type Feedback in the box.
  • Click on Windows Feedback (Trusted Windows Store app).
  • Then follow the on screen instruction to provide feedback.

 

Hope the information provided is helpful. Do let us know if you have any queries related to Windows, we will be happy to assist you.

 

Regards,

Ramesh Kumar.

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I have two computers, one a Surface Pro 2 the other a Dell desktop. Both work computers. Both had Win8.1 on them prior to the upgrade to Win10.  Both exhibit the same issue with pinned folders not being able to be opened from File Explorer in the task bar.  They started having this issue in the last few weeks.  I was able to operate normally before this.  if it was a one-off issue both systems would not show the problem, but two different computers are showing it.  It seems like either a setting or something more universal from a Microsoft update may have caused this.

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Hi,

Thank you for the update on the issue.

If Issue persists, try to perform Start up repair and see if it helps you to fix the issue.

Method1: Startup repair, to run Startup repair from Advance boot option, follow the below steps:

  1. Press and hold Shift key and click on Restart in Power icon.
  2. Click on Troubleshoot.
  3. Click on Advanced Options.
  4. Now click on Startup Repair.
  5. Follow the further instructions

Method 2: System restore, I would suggest you to run System restore and check if it helps:

  1. Press Windows + R key on the keyboard
  2. Type rstrui.exe
  3. Follow the on screen instructions.

System Restore disclaimer: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

Do keep us updated.

Regards,

Ramesh Kumar.

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Exactly.

Also, to recap, the error looks like this:
--------


Unable to start a DCOM Server: {C82192EE-6CB5-4BC0-9EF0-FB818773790A}. The error:

"740"

Happened while starting this command:

C:\Windows\System32\rundll32.exe shell32.dll,SHCreateLocalServerRunDll {c82192ee-6cb5-4bc0-9ef0-fb818773790a} -Embedding

The XML looks like this:

- <Eventxmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-DistributedCOM"Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}"EventSourceName="DCOM"/>
  <EventIDQualifiers="0">10000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2015-10-09T17:50:49.943752800Z"/>
  <EventRecordID>23753</EventRecordID>
  <Correlation />
  <Execution ProcessID="780"ThreadID="812"/>
  <Channel>System</Channel>
  <Computer>Nick-Laptop</Computer>
  <Security UserID="S-1-5-21-3571974121-1367789166-4070959658-1001"/>
  </System>
- <EventData>
  <DataName="param1">C:\Windows\System32\rundll32.exe shell32.dll,SHCreateLocalServerRunDll {c82192ee-6cb5-4bc0-9ef0-fb818773790a} -Embedding</Data>
  <DataName="param2">740</Data>
  <DataName="param3">{C82192EE-6CB5-4BC0-9EF0-FB818773790A}</Data>
  </EventData>
  </Event>

I did try SFC scan and DISM tool, but those didn't help.

Thank you for your time and sorry for the late response.

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But the corresponding shortcuts in the Quick Access folder in a open File Explorer window work OK?

Keith

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