Right Click Items in Quick Access Crashes Explorer

When right clicking on items in quick access, explorer crashes. 

- I have cleared file explorer history.

- I have removed unchecked "show frequently used folders in quick access"

- When I start explorer via CMD (right click > Run as Administrator) then I can right click on quick access without crashing. 

- I've also enabled the default Administrator profile (net user administrator /active:yes) and I am able to right click w/out crashing. 

My user profile indicates I am an administrator, I do not have issues with administrator rights anywhere else except here which is why I cannot fix this.

Does anyone have any suggestions on why my profile, which is marked as administrator, does not have sufficient rights to right click on items in the quick access menu?

Problem Report:

Windows Explorer

Stopped working

‎9/‎8/‎2019 3:53 PM

Report sent

Faulting Application Path:    C:\Windows\explorer.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    explorer.exe
Application Version:    10.0.18362.267
Application Timestamp:    25dd80ad
Fault Module Name:    SHELL32.dll
Fault Module Version:    10.0.18362.295
Fault Module Timestamp:    7860079f
Exception Code:    c0000005
Exception Offset:    000000000007fd2a
OS Version:    10.0.18362.
Locale ID:    1033
Additional Information 1:    63dc
Additional Information 2:    63dc5f9f88ac3e534191615e0403ce87
Additional Information 3:    5a35
Additional Information 4:    5a35143264c2fd0a695eee99b5f8035c

Extra information about the problem
Bucket ID:    41796779c6190065319f4fa842d40a8b (1269821204036061835)

Hello! I am an Independent Advisor, I would love to help you out!

I would recommend to try to download and run this troubleshooting tool:

Also check that windows is fully up to date. Or did this start happening after a recent update?

If that doesn't work then you can also try the steps outlined here:

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Question Info

Last updated August 21, 2021 Views 1,073 Applies to: