Protect Yourself From Tech Support Scams
Learn More
July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary
technical support services. You can help protect yourself from scammers by verifying that the contact is a
Microsoft Agent or
Microsoft Employee and that the phone number is an
official
Microsoft global customer service number.
I have recently got a new laptop, and as I wanted to use the network offline files (not onedrive offline) I upgraded it from Windows 10 Home to Pro specifically for that feature.
I have done this upgrade before with no problems.
However, on this laptop, when I go to the Control Panel, select 'Manage Offline Files', and click 'Enable offline files', simply nothing happens; no error message is displayed.
I have tried to enable offline files multiple times (tried restarting), with no luck.
How can I fix this (resetting would be my very last resort)?