"New Folder" command creates 4 folders on Windows 10 Pro (July 2016 release)

"New Folder" command creates 4 folders on Windows 10 Pro - July 2016 release. This issue however doesn't occur on Windows 10 Enterprise or on Windows 10 Pro - July 2015 release.

Steps to reproduce:

1. Right click on C drive->Properties->Security->Advanced

2. Select "Authenticated Users" Principal and "Modify" access entry

3. Click on "Change permissions"

4. Select "Authenticated Users" Principal and "Modify" access entry

5. Click on "Remove"

6. Click on "Apply" or on "OK", it will pop up few security warnings, click "Yes" on all those warning messages.

Now create a folder on C drive root, it will create 4 "New folder" entries. Ctrl+Shift+N behaves same, however from a command prompt it works fine.

Win 10 enterprise and earlier release (July 2015) of Win 10 Pro seems to be working okay. It appears to be a bug, can someone please investigate.

Hi Pandey,

Thank you for bringing this up, we'll look into this and provide you feedback as soon as possible.

Regards.

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I'm having the same problem.  It started about a week ago.  Any solutions yet?

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I faced the same problem and this is how I solved it:

1. Open your Task Manager

2. Find Windows Explorer and right click on it.

3. Select End Task (you may select Restart, but it didn't worked in my case)

4. After this all running Windows Explorer instances will be closed. Start menu, Taskbar or Run command wont work.

5. Alt+Tab navigate to Task Manager

6. Click on File > Run New Task, the Run window will appear

7. Type explorer.exe in the text box and press enter

After new Windows Explorer instance will start. Now (hopefully) the problem wont persist.

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I am also having the same problem, when creating a New Folder it creates 4.

Sadly restarting Windows Explorer did not fix the issue for me.

If I change the NTFS permission for this folder to Full Control for This folder, subfolders and files it seem to fix the issue and only creates one folder.  Sometimes I have to rename the folder too.

If I change the permissions to Traverse folder / execute, List Folder, Read Attr, Read Ext Attr, Create Folders / Append data and Read for This Folder only using a hidden share it creates 4 folders at once.

A fix for this issue would be much appreciated.

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I had the same issue and I could fixed it. This was caused by Bitdefender 2018 Safe Files feature. It is setting new authentication properties to the protected folders. You can solve it by just removing that folder from the protected folders list or allowing Windows explorer to access those files. In my case explorer had blocked and I just allowed it. Hope this helps 

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It works fine. Thank you.

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Last updated April 14, 2021 Views 10,120 Applies to: