Protect Yourself From Tech Support Scams
Learn More
October 14, 2019
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee
and that the phone number is an official Microsoft global customer service number.
IPersistfile::save failed; code 0x80070002. The system cannot find the file specified.
I'm using Windows 10 Pro ver 1709. I can find info on how to fix it for Windows 7 or what to do when trying to do a Windows backup but nothing about getting it every time I install a program. I can click OK and it goes away and the programs seem to work
ok, but are they really working completely?
File History, System Image, Backup and Restore in Windows 10 are partially broken and they are not being actively maintained or developed. Microsoft is planning to remove them in a future release. You are seeing the effects of this. You should switch to
a third party solution such as Macrium Reflect (Free).
This maybe an issue with a system file being corrupt.
You can try a couple things.
Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.
In Command prompt type sfc /scannow and press enter.
Restart the computer.
If that doesn't work then try this,
Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.
In the Administrator: Command Prompt window, type the following commands.
Press Enter key after each command:
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.
To close the Administrator: Command prompt window, type Exit, and then press Enter.
Restart your computer.
22 people were helped by this reply
·
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
It should work with Win10 even though it is not explicitly identified.
That web page identifies that error code as a Windows Update Database error.
Go to this page
HTTPS://ANSWERS.MICROSOFT.COM/EN-US/WINDOWS/FORUM/WINDOWS_OTHER-UPDATE/WINDOWS-UPDATE-ERROR-CODES-8007-PART-5/54E58CCD-6467-4FF2-BC9B-41C416879029?TM=1518541821079
.
and follow the process defined in "Manually Reset Windows Update System"
.
(Ѳ‿Ѳ) . “To err is human--and to blame it on a computer is even more so” . Robert Orben
2 people were helped by this reply
·
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
Try disabling your Antivirus utility and any other installed security utility then attempt the install again.
If you have any open programs, close them.
Open Windows Defender Security Center
Click Virus & threat protection
Click Virus & threat protection settings
Scroll down to Controlled folder access
Toggle it off
Also in Windows Defender Security Center
Open App & browser control
Set 'Check apps & files' to off
====================================
I've done everything in previous messages and found no problems. Then I did the above from your message. When I rebooted it gave me a message and said it didn't like the fact that apps and files was turned off so
I turned it back on. I then installed the most recent program that had been giving me a problem and it worked just fine.
Now my question is: What are the cons of toggling Controlled folder access off?
44 people were helped by this reply
·
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
