How to resolve error 0xC00D3E8E

I'm trying to organize my mp4 files in file explorer in Window 10, but when I try to edit the Media Created tab it gives me the 0xC00D3E8E error. I've checked all my permissions (I'm signed in as an administrator) and the read-only box isn't checked. What can I do to fix this? P.S. this is a new issue that arose from the recent Windows 10 update.
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Try these first to see if they work:

Open Start, type: CMD
Right click CMD
Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:
Open Start, type: CMD
Right click CMD
Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

also...

Open Windows Defender Security Center
Click Virus & threat protection
Click Virus & threat protection settings

Scroll down to Controlled folder access
Toggle it off

If this does not work, I suggest you consider rolling back.

There seems to be some early adopter issues at this time with Windows 10 1803, if you can, I recommend you downgrade to your previous version until the Spring Creators Update matures with future cumulative updates.

Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.
or
Press Control + Alt + Delete
Click Sign out

At the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screen
Continue to hold down the shift key while clicking Restart
Continue to hold down the shift key until the Advanced Recovery Options menu appears

Click Troubleshoot

Click Advanced options

Click Go back to the previous version of Windows

Windows Update might attempt to upgrade to Windows 10 1803 again. See instructions how to block it:
https://www.groovypost.com/howto/block-windows-...
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Hello,
Try doing a repair install. A repair Install keeps everything and reinstalls Windows.
http://www.yourwindowsguide.com/2016/06/how-to-...
http://www.tenforums.com/tutorials/16397-repair...
The best and the easiest way is to use first method in the first article.
Sumit

Volunteer Moderator- Microsoft Community
I do not work for Microsoft

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Have tried this and it didn't work now a new windows update has just taken place today and the problem is still there.  I don't think that Microsoft knows that the problem exists, and if they do, why didn't they fix it.

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For what its worth, I did Sumit's method and it fixed the issue for me. The first link that was provided. I agree that it would be preferred to have an official fix from Microsoft because this issue is seriously annoying and I'm still worried the issue will return. I'm in the middle of trying to add date data to home videos that were taken pre-digital era...

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This seems related to https://answers.microsoft.com/en-us/windows/forum/windows_10-files/media-created-property-not-showing-disappeared-and/3180e180-5884-468c-b30f-f52946224215

As I stated there, I used to be able to remove properties and personal information from files like MOV files from my iPhone by selecting all of the properties and clicking remove.  Now, this read-only property - Date Created - causes that to fail too.  You have to select all properties and then unclick "Date Created" or you get an error "The property is read only" and an error code of c00d3e8e.

1. Rebooting doesn't help

2. Running sfc /scannow doesn't help

3. Running explorer shell as administrator doesn't help

I've read on this answer that doing a repair install helps but have not confirmed this.  For now, I'm just avoiding that property.

Thanks

Jack

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I'm trying to organize my mp4 files in file explorer in Window 10, but when I try to edit the Media Created tab it gives me the 0xC00D3E8E error. I've checked all my permissions (I'm signed in as an administrator) and the read-only box isn't checked. What can I do to fix this? P.S. this is a new issue that arose from the recent Windows 10 update.

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No fix as yet.  The only way I was able to get around it was to add a "Date Created" tab on the column headers.  The error only occurs on the dates from 12-8-15 to 2-6-17.

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First method first article doesn't work. You can't fool Edge into going Apple iPad mode in Emulation. Edge keeps reloading the page back to default. 

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STOP WINDOWS UPDATE;-) use do not install windows updates because they always spoil something, soon the older devices' drivers will stop working and you will have to buy new ones, or the processors will start slowing down and others. There is special software on the internet that disables this entire update.
translation from google sorry for mistakes

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I have a working solution. None of these worked for me.
If you are stuck with read-only field of movie media, (MP4) and want to change the "Media Created" date and time field, I'd recommend using ExifTool by Phil Harvey. https://www.sno.phy.queensu.ca/~phil/exiftool/
copy the file into the same folder with the files you want to edit and get rid of the (-k)
open CMD as admin and use cd to go to the folder.
1- exiftool YOURFILE.MP4 (this shows all stored fields)
2- exiftool -CreateDate=YYYY:MM:DDHH:MM:SS YOURFILE.MP4 (bear in mind, it doesn't take into account daylight saving)
You can also do multiple files at once, you can find details on the tool's website.
Hope this helps.

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Last updated May 16, 2021 Views 14,700 Applies to: