filess deleted

after last update (oct.2018) all my files (music, pictures, videos etc.) are deleted, i mention that this files were kept on a different HDD not on the SSD where the OS is running, how is that possible?
 

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Last updated October 17, 2018 Views 157 Applies to:
Answer

Not that it helps you, sorry, but a similar thing happened to me. In my case it was the other way around. My files on the smaller SSD C: drive ( Documents, Videos, Music, Pictures Downloads ) lost files in Documents and in Downloads. But on my second HD the E: drive everything remained OK. Fortunately for me the bulk of my files were on the E: drive and the C: drive was very lightly used for data. I had made a backup and so recovered the few files it had lost from there.

Did you make a backup before the upgrade? If so you should be able to copy the files back from the backup. Its a good precaution to take beforehand.

If not, then use File Explorer and look for a "Windows.old" ( no quotes ) folder on one of your drives, probably C:, which should have been created at the time of the backup. Have a look in there to see if copies of the missing files are in it. Hopefully they are.

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