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Couldn't load 3d model error

I cannot open .obj file in Mixed Reality viewer. I downloaded an obj. file and opened it in rhino after saving as obj. But I cannot open it in mixed reality viewer because of an error 'couldn't load 3d model
Hello Kelly, my name is Alexander. I'm an Independent Advisor and I'm happy to assist you!

Please, follow the steps below and check if that helps.

1. Open the folder where the .OBJ file is placed.
2. Right-click the file to expand a context menu.
3. Locate ‘Open with’ at the top of the menu and click on it to expand another menu.
4. Click on Paint 3D to open the file on your PC. Note, the .OBJ files are also supported by Adobe Photoshop and Mixed Reality Viewer.

You might want to refer to the following support articles:

Windows Mixed Reality help: https://support.microsoft.com/en-us/help/404115...

Windows 10 Tip: Get started with the Mixed Reality Viewer app:

https://blogs.windows.com/windowsexperience/201...

I also recommend that you download this app from the Microsoft Store and check if the issue fixed.

3D Viewer:

https://www.microsoft.com/en-us/p/3d-viewer/9nb...

Best regards,
Alexander B.
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Hello Kelly, my name is Alexander. I'm an Independent Advisor and I'm happy to assist you!

Please, follow the steps below and check if that helps.

1. Open the folder where the .OBJ file is placed.
2. Right-click the file to expand a context menu.
3. Locate ‘Open with’ at the top of the menu and click on it to expand another menu.
4. Click on Paint 3D to open the file on your PC. Note, the .OBJ files are also supported by Adobe Photoshop and Mixed Reality Viewer.

You might want to refer to the following support articles:

Windows Mixed Reality help: https://support.microsoft.com/en-us/help/404115...

Windows 10 Tip: Get started with the Mixed Reality Viewer app:

https://blogs.windows.com/windowsexperience/201...

I also recommend that you download this app from the Microsoft Store and check if the issue fixed.

3D Viewer:

https://www.microsoft.com/en-us/p/3d-viewer/9nb...

Best regards,
Alexander B.

thanks so much it worked for me

4 people found this reply helpful

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Last updated May 1, 2024 Views 14,118 Applies to: