Can't Extract zipped Files with Windows 10 built in 'Extract' Utility

Upgraded from Windows 7 to 10 with 7-Zip installed. Now when trying to use built in extract function in file explorer the extract area is "grey out" and disabled. Uninstalled 7-zip, no change.  Attempting to reset the Zip file to use explorer.exe using Settings->Apps->Choose default apps by file type does not have an option to choose a local file, such as explorer.exe, just a search of the App Store---no thanks!

Anyone know how to fix this, so the Windows 10 builtin unzip function can be used?

Reinstalled 7-zip until this is resolved.

Well I figured out how to search the local system files to set a relationship, convoluted and not available within Apps settings, but here it is.  Open file manager, highlight the zip file, right click then click "Open With"->More Apps->scroll down to end of list->click "Look for another app on this PC"->then search or locate the file.

Tried Explorer.exe but system says "may not be associated".  What is the program that should associated with .zip files?

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Hi,

 

Thank you for posting on Microsoft Community.
We appreciate your interest in Windows 10.

 

This may be due to the corrupted files present in your system.

 

Method 1: SFC scan and DISM scan.

 

SFC scan and DISM scan will help you repair the corrupted files in your system and also will enhance the performance of the system.

 

To perform SFC scan, follow the link below:

https://support.microsoft.com/en-us/kb/929833

 

To perform DISM scan, follow the link below:

https://support.microsoft.com/en-us/kb/947821

 

Following link is an article on Why can't I find or install an app from the Windows Store? (Applies to Windows 10 also):

http://windows.microsoft.com/en-us/windows-8/why-find-install-app-windows-store

 

Hope this helps!
 
Get back to us if you have queries regarding Windows, we will be happy to help you.
 
Thank you,
Microsoft Community.

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Guys, it is extremely frustrating when a Windows support person can't even figure out the right way to do this. If the Extract tool is grayed out, more than likely, you have .zip files associated with some other program other than "File Explorer". So, right click on the .zip file, select "Open with..." and make sure that "File Explorer" is the app used to handle it. If it is, then you have other issues, possibly the one described above by the Windows tech. More than likely however, you don't, so scroll down until you find "File Explorer", select it and then check the checkbox to make it so always...

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File Explorer is not a choice on the app menu I got. Neither is Windows Explorer. In fact, the menu offers me Internet Explorer, which isn't even on my computer.

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See if the .zip file association REG fix here helps. (Direct d/l)
ex-MVP (2003-2012) (Windows Client)

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Thank you for the prompt reply.

Actually, I uninstalled Winzip and the menus were magically restored.

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Did both of the scans and set File Explorer as default for .zip files, but it still doesn't work.

"Extract" button is functional (not grayed-out), but I get the following error message:

"The Compressed (zipped) Folder '[directory\\\file name.zip]' is invalid."

The file opens fine on a Windows 7 machine (it's compressed pictures from Google Drive).

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The in-built ZIP support is buggy and limited and the only reason to use it would be if one is desperate to extract something immediately after installing the OS. 7-zip or WinRAR is generally the first program I install on a fresh Windows system.

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Thank you for your response. It worked beautifully. 

As for the useless advice from the microsoft tech, who probably doesn't exist but is a standard boilerplate message sent out for every problem, I suppose it is an improvement over reformatting the hard drive to remove an reinstall windows but it is about as useful for solving the problem. 

Right click the file,  click on open with  in the drop menu since that is exactly what you want to do, click on the very fist option presented. Done! What could be simpler?

Thank you.

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Last updated September 22, 2020 Views 102,112 Applies to: