Can't create new folder in windows 10

When right clicking on the desktop or inside a folder the option to create a new folder does not appear, also, when clicking on the "new folder" button on the file explorer or pressing "ctrl + shift + n" does nothing.

I've already tried both methods stated in the question "Windows 10 Can't create a new folder in File Explorer and Can't right click on desktop"and it had no results.



Please try these methods and see if they help you:

Method 1: Run System File Checker (SFC) scan: 

1. Search for 'command prompt' using Cortana or Windows Search.

2. From results, right click on Command Prompt and select Run as administrator.

3. Type sfc /scannow command and press Enter key.

4. Let the command complete and then reboot the machine.

Method 2: Reset File Explorer (explorer.exe) process: 

1. Press Windows Key + R and type SYSDM.CPL in Run. Click OK or press Enter key. 

2. In System Properties window, switch to Advanced tab, click Settings under Performance. 

3. Next, in Performance Options, under Processor scheduling, make sure that Adjust for best performance of: is set to Programs. 

4. Then in the same window, under Virtual memory, click Settings button. 

5. On Virtual Memory page, make sure Automatically manage paging file sizes for all drives option is checked. Click OK, then Apply, OK on rest of windows. 

6. Reboot the machine and see if issue is resolved now.

Method 3: Perform clean boot:

Method 4: Perform repair upgrade:

If above methods didn't helped, try performing repair upgrade using this guide:

Let us know if this helps!


Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP · Windows Help (

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Question Info

Last updated November 29, 2020 Views 62,522 Applies to: