Windows 10 won't let me import photos from my camera.

On Windows 8 I could import photos from my Nikon D3200 with no problems. Now that I've upgraded to Windows 10 it won't let me import from my camera. On the photo app it will start to import the photos but then I either get an access denied or something went wrong messages. When I try importing through Photo gallery I get the corrupt file messages.  Does anyone know how I can fix this?
 

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Last updated October 17, 2019 Views 51,938 Applies to:

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Hi,

I would suggest you to test the issue by manually copying a single photo and save it. Check if it works.

I would also suggest you to check if you have permissions to the folder to which you are importing the photos.

I would suggest you to follow these steps and give permissions to the folder:

  1. Press Windows key + X on the keyboard.

  2. Click on Command Prompt (Admin).

  3. At the command prompt, type “takeown /f <foldername> /r /d y” without quotes and then press ENTER. (Replace <foldername> with the path of the folder).

  4. Then, type “icacls <foldername> /grant administrators:F /T” without quotes and hit enter. (Replace <foldername> with the path of the folder).

    Using the above mentioned commands, we took the ownership of the folder and then assigned the Administrators group Full Control Permissions for the folder.

    Let us know the results.

Rohit S

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Thanks for reporting this issue Ir.danika74.

There is a known issue with some Nikon cameras and we are rapidly preparing a fix to address the issue.

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 Before I saw your reply I figured out how to change the folders permissions by going into its properties.  After doing that I was able to import the photos and edit them without problems. Thank you.

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We have the same problem with all our Fuji cameras.

With Windows 7 and 8 you could drag the photos from the camera folder to the desktop.

But Windows 10 does not recognise the photo folder (it actually treats it as empty when it is definitely half full).

This is not an administrator-related problem.

The only work around (until MS fixes the glitch) is to download the camera software and try to work with that.

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I have exactly the same problem with my Fuji camera, it says the camera has  no photos on it. I had no problems with windows 7. hopefully Microsoft will sort out this problem soon.

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Yes… real problem with Fuji cameras… simply cannot move photos from camera to PC.

 

With 7 and 8 you could go to My Computer and open the camera folder and drag photos into a desktop folder, BUT Windows 10, although it recognises the camera folder, insists that it is empty… a real nightmare.

 

Have downloaded all the Fuji software… same problem. Even with the Fuji software installed, Windows 10 refuses to find anything in a full camera folder.

 

Had to take all the photos off on my laptop (Windows 7) and I won’t upgrade any other family PCs until MS has fixed this because it’s a genuine nuisance and a real timewaster.

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Update: When I turned on my computer I had the same problem I had before I changed the permissions. Administrators full control didn't work.

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Thank you.

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I decided to remove the SD card and put it into the computer's card reader slot, but once again windows 10 recognised the card and then declared it to be empty! I do hope they sort out this problem, as the whole point of a digital camera (for me) is to take snaps and view them on a computer! 

My daughter also tried putting on her photo's from a canon camera and once again window's 10 said it was empty. So I'm now assuming this problem is affecting most camera brands.

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Same Problem with Kodak, Iphone 6 and SD card reader. Getting "An error has occurred while attempting to import. Either the source is unavailable or the destination is full or read only" with Picasa , and the message "Something went Wrong Try again or cancel." with windows 10 Photos app.  This happens with all 3 devices and using both Picasa or Windows 10 Photos. I have all of my administrative permissions. Is there a fix on the way? I really stuck. I have to work with photos as part of my job. Any help?

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