mklink /D - symbolic link created but file access is denied via the link

Dear support team

I use multiple disks (some network and some local some external USB drives) to save all my pictures (around 300 Gb).

In windows 7 I had no problem creating links from "my pictures" to the other locations where my data is stored.

In windows 10 (home) - I can create a link, but I get access to folders only, cannot open any folder that actually contains files.

the code:

C:\WINDOWS\system32>mklink /d D:\Users\XXX\Pictures\2013 c:\Users\XXX\images\2013
symbolic link created for D:\Users\XXX\Pictures\2013 <<===>> c:\Users\XXX\images\2013 

When I try to access a picture (or any file) via the link created above I get the following error:

Location is not available

D:\Users\XXX\Pictures\2013\2013-01-04 is not accessible.

The system cannot move the file to  a different disk drive.

my questions

a. what is the meaning of this error - is windows actually copying files when accessing via symbolic link?

b. what is different between windows 7 and windows 10 , specifically was this option blocked? if so why?

c. finally - what is the solution for this problem?

thanks

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Hi Roey, 

 

Welcome to Microsoft Community.

I understand your concern. Let me help you.

 

To analyze the issue better, please provide us the answer for below ask question.

  1. Which Windows 10 build are you using?
  2. Also, create a link in different path and see what the status is.

Just for work around, create a shortcut manually and check.

 

We look forward to hear from you for further assistance.

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Thanks for your reply. 

1. Using Windows 10 Home edition. 

2. Links seem to work Only if path of target and link are on the same logical drive. 

3. Shortcuts workaround  will not help as most software cannot follow shortcuts as actual paths. 

Thanks. 

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Hi,

Thank you for coming back to us with the details.

I suggest you to provide your feedback and valuable suggestion using Windows feedback app, where our product development team will frequently check the user’s feedback and suggestion. This will help them to look in to the user’s suggestion and work on it to provide better user experience.

Thank you.

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Thanks for your reply.

Here is MY suggestion: start supporting your products and stop kicking your customers from one "support" site to another!

I have a problem for nearly 2 weeks now! - All I got from your "support site" is a big fat NOTHING!

Sorry, that's not true - I did get something - a head ache

Thanks.

Roey

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Hi,

Thanks for the update and response. I deeply regret the inconvenience caused to you.

I suggest you to refer the below links and check if it helps.

Mklink

https://technet.microsoft.com/en-us/library/cc753194.aspx

Hard Links and Junctions

https://msdn.microsoft.com/en-us/library/aa365006(v=VS.85).aspx

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

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Rally? You sent me the tutorial?

Sorry, that is NOT helping, already been through that.

Please read into my description again.

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I have literally the same problem. I could create symbolic links of folders with no problem from a specific disk to another until recently.

Now symbolic links from that disk to folders on other disks don't work anymore. Access denied.

Interestingly symbolic links on other disks to folders on other disks work. So do symbolic links on the problematic disk to files on other disks - just not symbolic folder links.

The problem is really just with symbolic folder links on one specific disk.

The permissions and integrity level of the disk in question are exactly the same as the other disks that don't produce this problem.

Something is still different with the disk in question. But what could it be ?

What exactly happens when a symbolic link to a folder (not a file) is created ? And what happens when that folder link is being used to access other folders within the remote location ?

Cause frankly it is curious that once a folder link is accessed that accessing a folder within that link would produce the error "Location is not available - The system cannot move the file to a different disk drive."

Why is it trying to move a file to a different drive ? After all I'm just listing folder contents.

Mind you the symbolic link to the folder on another disk lets me access the folder (list its contents), but i cannot access the files within the folder or even open other folders within the link.

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H,

I couldn't follow your explanation, I got lost...

I still cannot find any solution and Microsoft support is slow and plain useless.

🤔 Maybe some good old Facebook naming will get them going...

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I get this kind of problem too but guess what: only on my desktop: my laptop has not the issue.

I have those Drives:

C: First partition of the SSD

D: Second partition of the SSD

E: Hard Drive

SymLink from D to E gives the error when I navigate in a subfolder/open a file

SymLink from E to D WORKS

C/D works too if I remember correctly.

It is to note that E drive is first in drive management, also the SSD has that special config in Bios (the one needed to have maximum efficiency, but I'm pretty sure my laptop has it too).

MS Teams really need to look into that because not being able to use SymLinks is quite dissapointing.

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Thanks for your reply.

I have been trying to get someone from MS to do something about it for about a month now! But all I got was a bunch of emails telling me nothing...

I am really frustrated and I'm losing hope they will do anything. about it. 

Just imagine if this happened in Linux system... oh right - it wouldn't!

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Last updated April 11, 2021 Views 11,151 Applies to: