How do i remove the yellow exclamation and padlock from C:Drive on SurfacePro4

Hi All ,

 Im trying to remove this exclamation mark .. BitLocker is not turned ON and i dont want it ON .. suggestions please .. thanks 

 

Question Info


Last updated September 18, 2019 Views 15,060 Applies to:
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Answer

Hi,

The issue that occurs on the Local Disk (C:) is to notify you to check the information on your Hard Drive to make sure that it is safe and secured through Bitlocker. To resolve your concern, we suggest that you turn the Bitlocker On and Off to remove the yellow exclamation mark and padlock icon. To do this, you may follow the steps below:

To turn on Bitlocker, you may follow this steps:

  1. Click Start, type File Explorer and press Enter.
  2. Click on This PC located at the left-side pane of the window.
  3. Then right-click on the C: Drive and select Turn on Bitlocker.
  4. Choose which option you want to use to save your recovery key:
  • Save to your Microsoft account - You need to be signed in to Windows with a Microsoft account to save your recovery key.
  • Save to a file - You need to use an external drive to save the recovery file.
  • Print the recovery key - You will be prompted to print the key for this option.

5. Click Next and follow the on-screen instructions.

6. Then click on Start Encrypting.

Note: The process will take a few minutes, wait until the process is done and the Bitlocker will be turned On.

To turn off Bitlocker, follow this steps:

1. Right-click on the Local Disk (C:), select Manage Bitlocker, click Turn off BitlockerTurn off Bitlocker.

2. Once you're done, check if the issue persists.

Let us know if the suggestion works for you.

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