File explorer restarts when I try to delete or rename files

Can you do the following:

Windows Key + S > type view all  reports then click on "View all problem reports Control panel"

Can you right-click on a few of the "Windows Explorer" "Stopped working" errors > View technical details

What are the details of the errors?

Hi! I have the same problem, and I did what you said, here's the details:

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Source
Windows Explorer

Summary
Stopped working

Date
‎14-‎May-‎17 9:48 PM

Status
Report sent

Description
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: BEX64
Application Name: Explorer.EXE
Application Version: 10.0.15063.168
Application Timestamp: 6060e2fc
Fault Module Name: gdi32full.dll
Fault Module Version: 10.0.15063.296
Fault Module Timestamp: 5e52166a
Exception Offset: 00000000000498ad
Exception Code: c0000409
Exception Data: 0000000000000002
OS Version: 10.0.15063.2.0.0.768.101
Locale ID: 1033
Additional Information 1: db3a
Additional Information 2: db3acd21be04979a0f6d9f01051d1670
Additional Information 3: 3253
Additional Information 4: 32539657033bec2e5ff7d7beb34e537c

Extra information about the problem
Bucket ID: c80cafe2504a387dc37a8eb2ea35870f (116379334239)

Source
Windows Explorer

Summary
Stopped working

Date
‎5/‎14/‎2017 2:51 PM

Status
Report sent

Description
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: BEX64
Application Name: explorer.exe
Application Version: 10.0.15063.168
Application Timestamp: 6060e2fc
Fault Module Name: gdi32full.dll
Fault Module Version: 10.0.15063.296
Fault Module Timestamp: 5e52166a
Exception Offset: 00000000000498ad
Exception Code: c0000409
Exception Data: 0000000000000002
OS Version: 10.0.15063.2.0.0.256.48
Locale ID: 1033
Additional Information 1: db3a
Additional Information 2: db3acd21be04979a0f6d9f01051d1670
Additional Information 3: 3253
Additional Information 4: 32539657033bec2e5ff7d7beb34e537c

Extra information about the problem
Bucket ID: c80cafe2504a387dc37a8eb2ea35870f (116379334239)

The error points to the gdi32full.dll which is a component of Windows.

However another, possible third party, module may actually be causing the crash.

It may help to see what modules are loading during the crash.

Can you download and run the following application (AppCrashView):

http://www.nirsoft.net/utils/app_crash_view.html

Click on one of the recent explorer.exe errors.

Can you copy and paste the information that appears in the lower window that has loaded modules.

Hope you don't mind that I post mine,

here you go: pastebin.com/zFLN3WD9

Thanks!

There are several third party modules that have the potential to cause the issue, such as the igfxDTCM.dll (from Intel graphics) and nvshext.dll (from NVIDIA graphics). There are others.

Since the issue may be occurring with a right-click the problem could be a problematic third party context menu handler.

The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:

http://windowsxp.mvps.org/slowrightclick.htm

You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.

Another way that has the potential to get to the root of the issue is analyzing a user mode dump file of the crash.

Instructions on creating user mode dumps for Explorer crashes in the following link:

https://answers.microsoft.com/en-us/windows/forum/windows_10-files/explorerexe-crashes/058bf30f-8089-4443-9083-46b47e9c5c44?msgId=332b5164-95b6-4b3d-b13c-7afc00c1d71f