Hi, I am aware there are countless other posts regarding this issue already but I have tried several things now and nothing is working.
My file explorer was closing when I right clicked on anything (to rename a file for example). The button on the keyboard that performs the same function is also causing the same thing to happen. It would work some times but not others, I looked on here and
followed advice given to various people experiencing the same problem:
Ran Anti Malware; no threats detected.
Put computer in safe mode; problem persisted.
Performed Clean Boot; problem persisted - worsened.
Now whenever I right click the entire thing crashes and the whole screen flashes up blank/green for a second before returning to desktop.
I then tried the option suggested
here but still no luck.
Can somebody help because I'm right in the middle of exams at Uni and this is a bloody nightmare.
Hi Wilko,
Your disappointments are noted in this regard. To meet the concern, it will be a good idea to perform
Safe
Modein order to isolate the issue. If the issue has gone away in Safe Mode, we need to consider checking the
Startup items on your computer.
Crashing Windows File Explorer could be caused by system conflict, which is further to be determined which app is responsible.
Meanwhile, try to run sfc /scannow and see if it will be able to fix corrupted system files. It is best to perform SFC multiple times, regardless if it was able to fixed an error or there are system files that could not be repaired.
Let us know if it helps.
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