Error Code 0x80004005: Unspecified Error Windows 10

I recently got the free upgrade to Windows 10 and I've been having an issue unzipping files. Every time I go to unzip a folder to get a file I always get the above error "0x80004005: Unspecified error" I was wondering if anybody else is having this issue and if it's been resolved, please let me know. I'm using the default windows zip because it has always been fine for me

Question Info

Last updated May 25, 2020 Views 34,600 Applies to:


Thank you for posting your query in Microsoft Community.

Kindly follow the below given steps and check if issue persist.

Method 1: Change the Permission Settings.


  • Right click on the file and click on Properties.
  • Click on Security, check Owner should be "SYSTEM" in Advance tab.
  • Now check the save for C:\Users\<username>
  • Owner should also be "SYSTEM"
  • Check the users you signed into windows as (should be your Microsoft account) should be in the "Permissions entries" list with "Full Contol"
  • If not, Add the user you are logged in as.
  • All the folders and sub-folders below should be "owned" by the user you are logged into windows with importantly, have a permissions entry for "full control"
  • Check for all the related folder where you are getting same error, but for some reason that same user is missing a "Permission Entry".  Add a "full control" entry for the user and you should be able to save to that folder and all sub-folders.


If the issue still persist refer to the below method.


Method 2:  System File Checker Scan.

The “sfc /scannow” command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

  1. From Start screen, type Command prompt.
  2. Right-click on Command Prompt and choose Run as Administrator.
  3. Now in the command prompt window, type sfc /scannow (note, there is a space between sfc and /scannow).

Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

Refer to this article: Use the System File Checker tool to repair missing or corrupted system files

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.


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