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Album art not showing up on Samsung phone after files transferred.

Hi, I recently ripped the files from some CDs onto my PC, and then synced them to my phone using Windows Media Player on Windows 10. However, some of the albums' art shows up in the music and Google Play Music app, but others don't. I did have to paste album art for some of the albums as the images weren't showing up from the CD, but I don't think that's the problem because some albums that I did that way have album art. In addition, one has album art in the Samsung Music app, but not in Google Play Music. Any way to fix this? Thank you!

Hi Krystal,

We would like to know if you've tried updating your phone and Google Play Music app. Have you tried restarting your phone? If you've already done these steps, however the issue still persists, we suggest that you reach out to Samsung and Google since the issue is with their apps. Try to contact them so they can advise you on what's the best thing to do to resolve the problem.

Let us know if you have other questions.

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Last updated April 24, 2024 Views 1,616 Applies to: