Windows 10 Cant uninstall programs/use Admin permissions

Recently I noticed I didn't have much disk space so I was trying to uninstall some old games and other applications. When i tried to uninstall them, it gives me the error message, "You must be an Administrator to remove this application. To remove this application you can log on as an Administrator, or contact your technical support group for assistance." While this is the only account on my computer, I went and tried to give this account Admin permissions. I opened up command prompt and typed "net user administrator /active:yes" and clicked enter and gave me the error message, "System error 5 has occurred. Access is denied." After that I tried running command prompt in Administrator, which then gives me the error, "The extended attributes are inconsistent." After looking up the fix for that, I typed into non-admin command prompt,  "sfc /scannow" which then tells me that , "You must be an administrator running a console session in order to use the sfc utility." So basically I'm stuck in a loop that doesn't let me fix my problem without having admin permissions, and getting them isn't possible.

Hi Connor,

Thank you for posting your query on Microsoft Community. Let me assist you.

Provide us with the below details for better clarity on the issue.

  1. Have you installed all pending updates on the system?

  2. Are you facing this issue on a Local account or the Microsoft Account?

I suggest you to Sign out from the current user account, restart the system and login to the Admin account to check if that helps.

Further you need to run the Disk clean up tool which will help you in this issue.

Refer the below link to perform a Disk Clean Up.

http://windows.microsoft.com/en-in/windows-10/disk-cleanup-in-windows-10

If the issue persists then enable the built in admin account from the Windows Recovery Environment, login to that account and then uninstall unwanted programs or applications. You are getting an error when you try to enable the hidden admin account as the command only runs on an Elevated command prompt, i.e., an admin Command prompt. As you can’t access that on your system, I suggest you to go to Windows Recovery Environment and use the Command Prompt there, which is elevated.

Follow the below steps:-

  1. Press Shift and Restart from the power icon (together)

  2. Select Troubleshoot.

  3. Go to Advanced Options.

  4. Select Command Prompt.

  5. Type "net user Administrator /active:yes"

  6. Hit Enter.

An user account with the name Admin will be created. Log in with that account and you will be able to access Admin privileges. You can also create more Administrator accounts with that account.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

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Hi Connor,

Thank you for posting your query on Microsoft Community. Let me assist you.

Provide us with the below details for better clarity on the issue.

  1. Have you installed all pending updates on the system?

  2. Are you facing this issue on a Local account or the Microsoft Account?

I suggest you to Sign out from the current user account, restart the system and login to the Admin account to check if that helps.

Further you need to run the Disk clean up tool which will help you in this issue.

Refer the below link to perform a Disk Clean Up.

http://windows.microsoft.com/en-in/windows-10/disk-cleanup-in-windows-10

If the issue persists then enable the built in admin account from the Windows Recovery Environment, login to that account and then uninstall unwanted programs or applications. You are getting an error when you try to enable the hidden admin account as the command only runs on an Elevated command prompt, i.e., an admin Command prompt. As you can’t access that on your system, I suggest you to go to Windows Recovery Environment and use the Command Prompt there, which is elevated.

Follow the below steps:-

  1. Press Shift and Restart from the power icon (together)

  2. Select Troubleshoot.

  3. Go to Advanced Options.

  4. Select Command Prompt.

  5. Type "net user Administrator /active:yes"

  6. Hit Enter.

An user account with the name Admin will be created. Log in with that account and you will be able to access Admin privileges. You can also create more Administrator accounts with that account.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

I went through and did a Disk Cleanup, then did the steps as followed. It said the command was successful, but when I went back to start up and delete the programs, it still said I wasn't an administrator. To clarify the questions you asked at the top of the post, I have my computer set to update automatically, so I should have everything up to date. However I'm not sure what the 2nd question means. I'm using the account that it gave me when I upgraded to Windows 10. I have also been able to remove apps before, so I don't know when this problem started.

20 people were helped by this reply

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Tried and the answer does not help.

  1. Like user, I only have one admin account with Windows 10. I'm logged in on this computer with only that one account. There is no other.
  2. I installed the program years ago, prior to Win 10 update, so that might be an issue.

The question remains unanswered.

When you are logged in as the admin, how do you remove a program that Win 10 will not allow you to remove unless you are the admin?

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...and this is why win10 is one of the worst software programs ever

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Awful advice!  press Shift/restart?  What is that?  I have no restart key on my computer?

Why do I need a separate "admin" login.  This is my personal computer.  One account with administrator level access.  No one else has access to it and yet I can not control it, constantly getting messages saying stuff like this, need administrator authority, don't have access.... this is my computer and I can't control it?  Thanks Microsoft!

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Hi Connor,

Try RevoUninstaller, the trial version is fully functionable.

Download: https://www.revouninstaller.com/

First attempt to uninstall normally, if this fails, use "Forced Uninstall".

Let me know if this has helped you.

6 people were helped by this reply

·

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How satisfied are you with this response?

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Hi,

Try RevoUninstaller, the trial version is fully functionable.

Download: https://www.revouninstaller.com/

First attempt to uninstall normally, if this fails, use "Forced Uninstall".

Let me know if this has helped you.

9 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

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How satisfied are you with this response?

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Hi,

Try RevoUninstaller, the trial version is fully functionable.

Download: https://www.revouninstaller.com/

First attempt to uninstall normally, if this fails, use "Forced Uninstall".

Let me know if this has helped you.

Thank you, thank you!  This program finally did the trick!  Had tried other uninstallers without success but this one got it!  Will be buying it for all of my computers!

5 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi,

Try RevoUninstaller, the trial version is fully functionable.

Download: https://www.revouninstaller.com/

First attempt to uninstall normally, if this fails, use "Forced Uninstall".

Let me know if this has helped you.

Thank you, thank you!  This program finally did the trick!  Had tried other uninstallers without success but this one got it!  Will be buying it for all of my computers!

Glad, I could help you! 

Using this product myself for many years.

6 people were helped by this reply

·

Did this solve your problem?

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How satisfied are you with this response?

Thanks for your feedback.

 
 

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Last updated September 23, 2020 Views 52,132 Applies to: