DRIVER_POWER_STATE_FAILURE Windows 10

Hi Charles,

Thank you for posting your query in Microsoft Community.  I understand  how frustrating that must be.

This issue occurs due to incompatible or corrupt display driver. Please try update display drivers manually and check if it helps.

Please try to un-install and install latest display driver and check if it helps. Change the default download folder on your PC Change the default download folder on your PC

1. Press Windows + X, click on Device Manager.
2. Expand Display adapter, right click on device and select Uninstall.

Download the latest driver from manufacturer’s website and install.

Hope this helps. If issue persists, please reply with information for further assistance. We will be happy to help. 

Thank you. 

Thanks

Hi,

I see you have updated the drivers using Driver Reviver (uninstall it) and
as suggested by Vardhaman S., instead please use Driver View as indicated
below to manually update your drivers. Also update the BIOS and chipset
drivers as indicated.

Troubleshoot blue screen errors
http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors 
 

We can analyze the minidumps if you make them available from the
OneDrive or other file sharing sites (such as MediaFire). If you have
problems uploading the minidumps copy them to the Desktop or the
Documents folder and upload them from there.

Adding files to your OneDrive
http://windows.microsoft.com/en-us/windows-8/getting-started-onedrive-tutorial

Upload photos and files
http://windows.microsoft.com/en-us/onedrive/add-photos-files

One-Drive - Share files and folders and change permissions
http://windows.microsoft.com/en-us/onedrive/share-file-folder

Zip or upload the contents of C:\Windows\minidump

Use OneDrive to upload collected files

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

=====================================================

This "could" be a power supply problem though it is not the most common cause.

9f is likely a driver issue. Antivirus/antispyware/security programs can also cause
these issues.

Have you added devices lately or updated drivers - be sure to check in Windows
Updates to see if a driver was updated prior to this occurring. This could also be
caused by a loose card or cable and even a weak power supply.

That error means a driver is not handling the power state properly. Check in
Control Panel - Device Manager to be sure major drivers are not shut off
during sleep - double click Display Adapter - NIC and WIFI - Sound and
others - Power Management tab - uncheck Allow computer to turn off power.
Maybe only one has an issue.

(Use RUN instead of Start - Search as used on Vista or Windows 7)

WINKEY + X - RUN - type in MSCONFIG.exe

General Tab - check Diagnostic Start  - APPLY / OK  -  REBOOT

Try it now. If it still blue screens think Video Driver. If not think NIC, Wifi,
Sound, or.....(and it still could be video interacting with something else).
See troubleshooter link above for my generic driver update methods.

BCCode: 9F  0x0000009F  <-- read this link
http://www.faultwire.com/solutions-fatal_error/DRIVER-POWER-STATE-FAILURE-0x0000009F-*1167.html?order=date   OR   click here --> https://tinyurl.com/yxzw4yug

----------------------------------------------------------

This is my generic how to for proper driver updates :

This utility makes it easy to see which versions are loaded :  Run DriverView -
set VIEW to Hide Microsoft drivers - update those without Dump in their
names. (also update the BIOS and low level chipset drivers)

DriverView - Free - utility displays the list of all device drivers currently loaded
on your system. For each driver in the list, additional useful information is
displayed: load address of the driver, description, version, product name,
company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the
most current. Control Panel - Device Manager - Display Adapter - write down
the make and complete model of your video adapter - double click - Driver's
tab - write down the version info. Now click Update Driver (this may not do
anything as MS is far behind certifying drivers) - then Right Click - Uninstall -
REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and
Keyboard if 3rd party with their own software and drivers and any other
major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback)
and then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get
their latest versions. (Look for BIOS, Chipset and software updates at System
Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN -
REBOOT After each installation.

Always check in Device Manager - Drivers tab to be sure the version you are
installing actually shows up. This is because some drivers rollback before the
latest is installed (sound drivers particularly do this) so install a driver - reboot
- check to be sure it is installed and repeat as needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER
– Check manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

 _____________________________________________________________________________

After doing ALL the updates you can, and if the issue continues, then run
DriverVerifier. 

Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users
http://support.microsoft.com/kb/244617

How To Troubleshoot Driver Problems in Windows Vista or 7. (8/8.1 and 10
are essentially the same).
http://www.winvistaclub.com/t79.html

Using Driver Verifier
https://msdn.microsoft.com/en-us/library/windows/hardware/ff545448%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

WINKEY + X - RUN - type in -> verifier /reset      hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message.
Also check with MyEventViewer at the time of the BlueScreen.

If DriverVerifier creates a minidump upload it and post the link here so we can
analyze it.

Hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

Please upgrade your PC BIOS to resolve the issue if you are facing this problem in Windows 10

Hi,

I see you have updated the drivers using Driver Reviver (uninstall it) and
as suggested by Vardhaman S., instead please use Driver Verifies as indicated
below to manually update your drivers. Also update the BIOS and chipset
drivers as indicated.

Troubleshoot blue screen errors
http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors 
 

We can analyze the minidumps if you make them available from the
OneDrive or other file sharing sites (such as MediaFire). If you have
problems uploading the minidumps copy them to the Desktop or the
Documents folder and upload them from there.

Adding files to your OneDrive
http://windows.microsoft.com/en-us/windows-8/getting-started-onedrive-tutorial

Upload photos and files
http://windows.microsoft.com/en-us/onedrive/add-photos-files

One-Drive - Share files and folders and change permissions
http://windows.microsoft.com/en-us/onedrive/share-file-folder

Zip or upload the contents of C:\Windows\minidump

Use OneDrive to upload collected files

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

=====================================================

This "could" be a power supply problem though it is not the most common cause.

9f is likely a driver issue. Antivirus/antispyware/security programs can also cause
these issues.

Have you added devices lately or updated drivers - be sure to check in Windows
Updates to see if a driver was updated prior to this occurring. This could also be
caused by a loose card or cable and even a weak power supply.

That error means a driver is not handling the power state properly. Check in
Control Panel - Device Manager to be sure major drivers are not shut off
during sleep - double click Display Adapter - NIC and WIFI - Sound and
others - Power Management tab - uncheck Allow computer to turn off power.
Maybe only one has an issue.

(Use RUN instead of Start - Search as used on Vista or Windows 7)

WINKEY + X - RUN - type in MSCONFIG.exe

General Tab - check Diagnostic Start  - APPLY / OK  -  REBOOT

Try it now. If it still blue screens think Video Driver. If not think NIC, Wifi,
Sound, or.....(and it still could be video interacting with something else).
See troubleshooter link above for my generic driver update methods.

BCCode: 9F  0x0000009F  <-- read this link
http://www.faultwire.com/solutions-fatal_error/DRIVER-POWER-STATE-FAILURE-0x0000009F-*1167.html?order=date

Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE <-- read this link
http://msdn.microsoft.com/en-us/library/ff559329(v=vs.85).aspx

----------------------------------------------------------

This is my generic how to for proper driver updates :

This utility makes it easy to see which versions are loaded :  Run DriverView -
set VIEW to Hide Microsoft drivers - update those without Dump in their
names. (also update the BIOS and low level chipset drivers)

DriverView - Free - utility displays the list of all device drivers currently loaded
on your system. For each driver in the list, additional useful information is
displayed: load address of the driver, description, version, product name,
company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the
most current. Control Panel - Device Manager - Display Adapter - write down
the make and complete model of your video adapter - double click - Driver's
tab - write down the version info. Now click Update Driver (this may not do
anything as MS is far behind certifying drivers) - then Right Click - Uninstall -
REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and
Keyboard if 3rd party with their own software and drivers and any other
major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback)
and then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get
their latest versions. (Look for BIOS, Chipset and software updates at System
Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN -
REBOOT After each installation.

Always check in Device Manager - Drivers tab to be sure the version you are
installing actually shows up. This is because some drivers rollback before the
latest is installed (sound drivers particularly do this) so install a driver - reboot
- check to be sure it is installed and repeat as needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER
– Check manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

 _____________________________________________________________________________

After doing ALL the updates you can, and if the issue continues, then run
DriverVerifier. (Remember to use the Windows 8/8.1 methods posted at the
top of the original reply above.)

Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users
http://support.microsoft.com/kb/244617

How To Troubleshoot Driver Problems in Windows Vista or 7 (8/8.1 and 10
are essemtially the same).
http://www.winvistaclub.com/t79.html

Using Driver Verifier
http://msdn.microsoft.com/en-us/library/ff554113(v=VS.85).aspx

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issues
http://www.youtube.com/watch?v=_VwIDD9xngM

Driver Verifier
http://www.techsupportforum.com/2110308-post3.html

Using Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.php

You can disable Driver Verifier
http://support.microsoft.com/kb/244617

WINKEY + X - RUN - type in -> verifier /reset      hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message.
Also check with MyEventViewer at the time of the BlueScreen.

If Driver Verifier creates a minidump upload it and post the link here so we
can analyze it.

Hope this helps.
--------------------------------------------------------------------------------------------
Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

I apologize for the delay.  Thanks for the considerable amount of suggestions you have provided to help solve my 

Driver Power State Failure problem.

I started down your list of possible solutions to my problem until I had to stop (nothing turned up of use).  I am not willing to devote the remainder of my years to troubleshooting this problem.  The breadth of your technical suggestions assumes the availability of time and a thoroughly zealous interest in technical matters relating to the Windows operating system.  I'm afraid these assumptions do not apply to me.

It must be said that for the average user that I assume myself to be, the plethora of steps you are recommending is an expression of failure on the part of Microsoft.  If fixing this problem requires of me this amount of effort, there is something wrong with the Windows operating system.  After all, it is meant to be a transparent facility for running the software applications that are indispensable tools of life, not an end-in-itself that monopolizes the attention of the user.  If it does so, it is failing at its primary responsibility.  

Since I must use my computer, I am willing to bring in any computer service/or technicians you might recommend to fix my problem, provided the cost is reasonable.

Thanks for your help

Charles Edelsburg

Unfortunately Windows 10 is only a slight improvement on 8. Both are incredibly poor as a product delivered to the customer. Windows 10 JUST DOES NOT WORK. It has a few superficial gizmos that are ultimately useless.

I am fed up Googling how to solve problem after problem, it should just work, out of the box.

For the first time since I've use Windows (95), I am now actively looking at non-MS OS.

Oh, and if it helps, I keep getting this issue. It starts every now and again; the first indication is my internet connect goes off, then all programs hang. The only solution is to restart (when I get the said error) and start everything from scratch (losing all work).

I had the "DRIVER_POWER_STATE_FAILURE many times on my Surface Pro3 Win10. I had a number of remote-access sessions with Microsoft Support. Even though I was frustrated that the big November update did not eliminate it, it has now not recurred for about two months.

I have two WIN10 desktops (self assembled and commissioned) for which I have never had this driver state issue.

It can be resolved. It should never require so much user effort!

Cheers,

 Dave Kelly 

Thank You much.  it worked.

Driver Power State Failure

This is a persistant and nasty problem.  It should not be my problem.  Just fix it.

Your first post in 6 years and that is what you have to say?

If your computer is crashing 99% of the time it is something specific to your environment, in short something you did

Anyone who wants a diagnosis upload your dmp files

This is a peer to peer site staffed mostly by volunteers who have little or no contact to Microsoft.  We dont work for them