SYSTEM_SERVICE_EXCEPTION (Netio.SYS) Help

Hi computer gurus 

I am currently having a blue screen error appearing randomly. The error is: system service exception (netio.sys). The computer then restarts and boots fine. 

The crash happens really randomly and at the moment has only happened when the system hasn't had much load. The PC was running fine at 4.6GHz until I did the recent Windows 8.1 update. 

I would be so so grateful if someone could help me with this as I'm worrying like mad with it as I have no clue how to fix it and stop it from happening again. 

My WhoCrashed report is:

On Sat 21/03/2015 18:47:25 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\032115-8765-01.dmp
This was probably caused by the following module: netio.sys (NETIO+0x12A17) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801EF812A17, 0xFFFFD00021912130, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\netio.sys
product: MicrosoftÆ WindowsÆ Operating System
company: Microsoft Corporation
description: Network I/O Subsystem
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

On Sat 21/03/2015 18:47:25 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: nfc_driver.sys (NFC_Driver+0x46E4) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801EF812A17, 0xFFFFD00021912130, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\nfc_driver.sys
product: Network Flow Control SDK
company: Titan ARC Corp.
description: Network Flow Control SDK WFP Driver (WPP)
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nfc_driver.sys (Network Flow Control SDK WFP Driver (WPP), Titan ARC Corp.). 
Google query: Titan ARC Corp. SYSTEM_SERVICE_EXCEPTION

My specs are:

Windows 8.1
EVGA GTX 980 Classified overclocked to 1598GHz
i7 4790k overclocked to 4.6GHz
32GB 24000MHz Hyper X RAM
Asus Maximus Hero VII
1200i Corsair PSU
X61 Kraken

I have done a sfc /scannow and everything came back as ok, I also did a system restore which seemed ok until the update installed again.

Thank you for you help in advanced 
 

Question Info


Last updated October 19, 2019 Views 80,148 Applies to:
Answer
Answer

MT

This one DMP was related to NFC_Driver.sys which I believe is AsusGameFirstService.  If this is a one off I would not bother with it.  If not I would either re-install it or remove it.

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

443 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.