Error: 0x800F0923 when installing KB 2919355

This error may be caused by a driver incompatibility. The following steps have been confirmed successful by other community members.

  1. Remove existing SPTD drivers using guidance from DuplexSecure
  2. Install the newest SPTD drivers
  3. Reboot your PC
  4. Run Windows Update again


If removing and installing newer SPDT drivers does not resolve your 0x800F0923, there could be other drivers or software conflicts preventing your update. Please contact Microsoft Support so that we can further investigate your issue.

Removing the SPTD driver resolved my issue.  The driver was installed as part of Alcohol 120%.  Even the latest version SPTD 64bit driver causes the issue on my laptop but I think it may be a further issues with HDD protect driver.

Thank you as I am pleased I have this KB applied;  will just have to wait for an SPTD updated driver set


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Question Info

Last updated September 22, 2020 Views 5,262 Applies to: