Error: 0x8004005 & HERESULT : 0x80073CFE windows store not work after upgrade windows 8.1 pro.

hi, upgrade windows 8.1 pro from windows 8. it was work fine for few days. but since last week my windows store not work. i am getting error of "something happened and windows store is no longer working might need to refresh windows on your pc" when i try to refresh its saying " Insert Medial some files are missing" i don't have any media as i upgrade windows 8.1 from windows stores and it was upgrade without any Error. 
Even after upgrade it was running fine for few days. my all other apps working fine only i get trouble to start windows store.
i deed many research and development to solve this problem, even i uninstall my "Kasper Sky internet Security" also try "Wsreset.exe" also try "powershell....command given on micro soft solution & support sites but till i get problem.

when i rub powershell command i got "Err : Add -Appxpackage : Deployment failed with HRESULT: 0x80073CFE, The package repository is corrupted.
Error -550:  windows can not process a deployment operation because the package repository database encounter an ESENT error.use the reset your pc feature to recover your pc."

i don't want to re-install windows 8.1 pro. also i don't have any ISO file of windiws 8.1 pro.
please give me solution of this error.

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Hi Dhirenshethia,

 

I suggest you to try the following steps and  check if it helps. We appreciate your effort to resolve the issue.

 

Method 1: Run the Modern User Interface App troubleshooter and check if it helps.



Please go through the following link for troubleshooting.


What to do if you have problems with an app:

 

http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app

 

Note: Please click on the troubleshooter link, download the file save it and run the troubleshooter:

 

Method 2:

 

If the issue persists, I suggest you to refer to the following Microsoft article and check.

 

Why can't I find or install an app from the Windows Store?

 

http://windows.microsoft.com/en-IN/windows-8/why-find-install-app-windows-store

 

Method 3:

 

Temporarily disable antivirus or security software.

 

Temporarily disable antivirus software or any security software installed on your computer.

 

Warning: Security software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

 

Method 4:

 

If the issue persists I suggest you to place the computer in clean boot and check for any software conflicts. You can perform the following troubleshooting steps and check if it helps.

You may follow the article mentioned to perform a clean boot.

 

Perform a Clean Boot

 

Follow the instructions (Step 1 for Windows 8) given in this link to perform a clean boot:

 

http://support.microsoft.com/kb/929135

 

Note: After performing the troubleshooting steps in clean boot, follow these steps to return the computer to Normal startup mode.

 

a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the General tab, click the Normal Startup option, and then click ok.
d) When you are prompted to restart the computer, click Restart.

 

Hope this helps. If you are facing the issue with Windows Store or if you face any Windows issues in future, let us know and we would be glad to assist you

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Thanks Karthik,

I apply all your given method but till I am facing same problem.

when I try to open store apps its saying "something happened......"

I am also unable to do changes in setting of store. (i.e. when I select setting & clicking on option "Your Account" , "Preferences" or "App Update" nothing happened, screen remain as it is)

I think I am unable to change settings of store also.

please give me solution.

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I try all methods given by you but till I have same problem


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Hi Dhirendra,

 

Thank you for the update.

 

I would suggest you to re-register the store app and check. Refer to the following article to do so.

 

Fix Store App in Windows 8.1

http://blogs.msdn.com/b/notime/archive/2013/10/21/10458031.aspx

 

Let us know about the status of the issue.

Regards,
Tadasha Mishra

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Tadasha,

Dhirendra already said he tried that in his original post.

I also have the same issue on my Surface Pro. So much for supporting Microsoft!

Windows 8.1, access the App store, being told to reload Windows!

I run the powershell command in the link above and get the same result:

C:\windows\system32>powershell -ExecutionPolicy Unrestricted Add-AppxPackage -Di
sableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML
Add-AppxPackage : Deployment failed with HRESULT: 0x80073CFE, The package
repository is corrupted.
error -501: Windows cannot process a deployment operation because the package
repository database encountered an ESENT error. Use the Reset Your PC feature
to recover your PC. See the Application event log for messages with ESENT as
the event source for more details.
NOTE: For additional information, look for [ActivityId]
6262e7fb-175d-0001-daea-62625d17cf01 in the Event Log or use the command line
Get-AppxLog -ActivityID 6262e7fb-175d-0001-daea-62625d17cf01
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\WinStore\AppxM ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
    + CategoryInfo          : NotSpecified: (C:\windows\WinStore\AppxManifest.
   XML:String) [Add-AppxPackage], Exception
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa
   nager.Commands.AddAppxPackageCommand

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hi Tadasha,

There is only one solution of this problem, you have to re-install windows 8.1 pro.

I face this problem since last 2 month and tried every things available on Microsoft solutions site, even I called up toll free number of Microsoft also, but nothing help to solve this problem.

at last I download and create image disk of windows 8.1 pro and reinstall windows 8.1.

Now my windows8.1 pro running very well. so don't bother and don't west your valuable time and go for re-install windows 8.1.

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Hi,

Thank you for the reply. If you come across and store app related issues in future, refer to the following link.

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014.

http://support.microsoft.com/kb/2911106/en-us


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"Refer to the following link"....!

What's that got to do with this problem?

That Rollup update fixes 4 issues with the windows store, and if you read the detail, not one of them comes even close to the issue Jon Obrien, I and others are having.

Which to clarify, is getting error  0x80073CFE when trying to re-register the Windows Store after it has apparently broken after upgrading to 8.1

So please when responding, do make sure you actually read the posts.

Well I'm certainly not reinstalling Windows just so I can get the Windows Store to work. I guess I'll just have to use Play or App Store on my other devices and see if they want my money instead......

Thanks,

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Hi Stexxen,

Thank you for the feedback. We apologize for the inconvenience caused to you.

The error 0x80073CFE indicates a connectivity issue. Please send more information about the issue you facing to assist you further.

  1. Are others apps working fine?
  2. Which command did you use to re-register the Windows Store?
  3. What are troubleshooting methods you have tried to fix the issue?

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Thanks for getting back to me.

But according to your own documentation

http://msdn.microsoft.com/en-us/library/windows/desktop/hh973484%28v=vs.85%29.aspx

0x80073CFE indicates that package repository is corrupted.

You are probably referring to 0x80072EFE.

Although I don't think I should be pointing this out to a "Microsoft Support Engineer"

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Last updated November 11, 2020 Views 10,247 Applies to: