Windows 8.1 Update Error Code: 0x80240031

I am getting error code 0x80240031 during download of Windows 8.1 for 50% of Downloading. Can anybody help me fix this?
 

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Last updated January 8, 2019 Views 98,804 Applies to:

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I'm having the exact same problem. This has been going on for seven months and MS hasn't bothered to fix it? I guess I shouldn't be surprised.

Anyway, I'm trying to upgrade a laptop. It is connected to an LTE carrier via a mifi device. The connection works properly (all sites load, downloads finish, etc.), but when I try this download, it starts, then immediately pops up with the aforementioned error message.

Would it be better to try the download later at night?

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if you had actually BOTHERED to read centa  von bacher's reply properly - or the thread to which it pertains, you would have seen that they ARE in the right thread, and were simply responding to someone else's fix suggestion.

If you read what I quoted there is an implication of a problem with IE.  So, this is not the right forum for asking for help about it.   Ms Bacher has not created a thread in an IE forum yet or at least clarified a problem symptom with it.

But in fact she is ignoring a question that I gave about trying a download, so who's trolling?

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I was receiving this same error code from my multiple attempts to run this update.  I was finally successful!!  If you are like me, when an update says "disable your anti-virus" you ignore it and try to run the update anyway.  Well, this time it actually affects it if you don't!  I disabled my anti-virus and it actually updated!  Yay!!  Hopefully it works for everyone else too.  :)

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I am tired of trying. I used an Ethernet connection and tried the WiFi as well.. I even changed the IP address and all that sh*t but the download wouldn't proceed.. Now, I have stopped looking for solutions because I know MS won't help anyway. That's why the other brands are trusted by people. I am afraid MS will loose if it's officials came down to bantering with the troubled customers. Clearly they aren't smart enough to have a row with us!  No offence but Apple is much much better at customer servicing.

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According to the Microsoft tier 2 support representative, the error code "Is due to an error in the network." They went on to say that it is mostly caused by a slow network and/or inconsistency in the speed. This is the solution that I was given:

Step 1. Take a flash drive to a public place, friend's, or relative's house with fast internet access.

Step 2. Go to this webpage: http://www.vinaybalraj.blogspot.in/

Step 3. Download the correct file for your computer. This might take some time, depending on the speed of the internet.

Step 4. Take the flash drive to your computer and upload it to your computer. Internet is not required because you are uploading it.

Step 5. If it downloads completely and correctly, skip to step 7.

           If it fails continue to step 6.

Step 6. Go to this webpage for help from Microsoft technicians:

https://support.microsoft.com/ContactUs/TechnicalSupport?wa=wsignin1.0#gsproductselector

Step 7. Windows 8.1 should be downloaded correctly!

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Change your primary DNS to 4.2.2.1 and secondary DNS to 4.2.2.2.

I've wasted a whole week on this stupid issue. Hope this would work for you also >.<"

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I had the same error code when trying to upgrade from 8 to 8.1 on my Lenovo ThinkPad Tablet 2. It's a tablet so no LAN port, that "quick fix" isn't an option.

After trying step one of this post (http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/error-code-0x80240031-installing-81-from-windows/0c91e8f6-ca97-4700-a2b9-38d23c6655a8?page=1 the fourth reply in the thread) it worked with no trouble at all. I also disabled Windows Defender when I downloaded it but this works. After two days of struggle, and many many attempts at a fix, the update is finally installed and 8.1 works.

Any one with this error code on a tablet try this method. If it worked for me it will probably work for you too. Try even if you aren't using a tablet, it still might work.

Thank you Harsh Trivedi I am eternally grateful.

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Thank you,

My problem has been solved

THANKS

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Same here please help me out

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