Original title :Windows 8.1 update crashes with BSOD, cannot boot up any more!
Hi,
May 10, 2024
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May 10, 2024
Original title :Windows 8.1 update crashes with BSOD, cannot boot up any more!
Hi,
Reported content has been submitted
Hi Duncan,
What are the troubleshooting steps that you have tried?
This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high.
The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.
If you encounter bug check 0xA while upgrading to a later version of Windows, this error might be caused by a device driver, a system service that is incompatible with the new version.
Let’s try the following methods and check if it helps.
Method 1:
I would suggest you to perform system restore to a point when the computer was working fine.
a. Insert the media such as (USB or DVD) and restart your computer.
b. Press F12 key (typically this is F12, but it can differ between computer manufacturers) and choose the drive that you inserted the installation media into.
c. Once the Windows Setup window appears, follow these steps:
d. Click next and select Repair your computer.
e. You will then see a blue screen and an option to choose. Choose the option Troubleshoot and select advanced options.
f. You may choose System Restore from Advanced boot option.
Note: When you perform System Restore to restore the computer to previous state, programs and updates you installed are removed.
Method 2:
If the issue still persists, I recommend you to perform a startup repair.
Startup Repair is a Windows 8 system recovery tool that can fix certain problems, such as missing or damaged system files.
To perform Automatic repair on Windows 8 computer follow these steps:
a. Insert the media such as (USB or DVD) and restart your computer.
b. Press F12 key (typically this is F12, but it can differ between computer manufacturers) and choose the drive that you inserted the installation media into.
c. Once the Windows Setup window appears, follow these steps:
d. Click next and select Repair your computer.
e. You will then see a blue screen and an option to choose. Choose the option Troubleshoot and select advanced options.
f. You may choose Automatic Repair from Advanced boot option.
Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
settings can be solved. Modifications of the settings are at your own risk.
Note: We have send you a Private Message.
Keep us posted on the status of the issue.
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HI Duncan,
I have the same issu The update to Windows 8.1 effectivly killed my pc.
I am working on building a windows 8 repairs cd Ill keep you posted on my level off success.
I lost my key in my PC because I cant find the activation key I printed when I purchased the up grade on jan of this year so I am also stuck to get a version of windows to build my recovery dvd.
this upgrade is a lot of joy.
:(
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My sister got this app called driver boosters and upgraded drivers unprofessionally and I'm the one always on the computer but my mom will think I installed a virus because of the blue error message..
I have tried both methods but neither of them worked so I'm pretty much going to get in a lot of trouble
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