windows 8.1 error code 0xc190010b

Tried updating from the windows store and keep getting this error code.

 

 

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Last updated November 30, 2019 Views 25,193 Applies to:

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Hi Mitch,

 

Try disconnecting all external devices and make sure you have installed all the available Windows updates including the optional driver and firmware updates.
 
 
Method 1:
If you have installed any third party security software like antivirus program/firewall, they can interfere with the installation. I would suggest you to temporarily disable and check if you are able to upgrade to Windows 8.1.
 
 
Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks
 
 
Method 2:
If the issue still persists, I would suggest you to boot the computer in a clean boot state and then try to upgrade to Windows 8.1.
A clean boot helps to eliminate software conflicts and to determine what is causing the problem. Perform a clean boot on the computer by following the steps given in the link:
 
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
 
Note: Refer "How to reset the computer to start as usual after troubleshooting with clean boot" under more information to reset the computer to start as normal after troubleshooting.
Vinod Archak
Forum Moderator

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Hi Mitch,

 

Try disconnecting all external devices and make sure you have installed all the available Windows updates including the optional driver and firmware updates.
 
 
Method 1:
If you have installed any third party security software like antivirus program/firewall, they can interfere with the installation. I would suggest you to temporarily disable and check if you are able to upgrade to Windows 8.1.
 
 
Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks
 
 
Method 2:
If the issue still persists, I would suggest you to boot the computer in a clean boot state and then try to upgrade to Windows 8.1.
A clean boot helps to eliminate software conflicts and to determine what is causing the problem. Perform a clean boot on the computer by following the steps given in the link:
 
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
 
Note: Refer "How to reset the computer to start as usual after troubleshooting with clean boot" under more information to reset the computer to start as normal after troubleshooting.
Hi Vinod,

I have the same issue and have tried everything you have suggested and other suggestions from other posts as well but the problem is still there. It's been two days that I have been trying to update to 8.1 but to no avail. There seriously must be an easier way.

Appreciate some help.

Jeffrey
Asus U36J 

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Thanks Vinod. Method 2 did the trick!


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Hi Mitch,

I am writing again out of desperation. I tried method 2 but it did not work for me. I am using an Asus u36JC 64 system. I have been trying since the release.

Thanks

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Sorry, this was supposed to be addressed to Vinod.

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I been trying to fix this all day but this what fixed it for me

Delete or rename
C:\$Windows.~BT

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Renaming did not work, but deleting worked for me!
Thanks!

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i tried the above but when i tried to install again i got a 0xc1420127 error

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I been trying to fix this all day but this what fixed it for me

Delete or rename
C:\$Windows.~BT

 its file name or folder?

can please tell me the exact file location

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Hi guys just to say, Win8 sucks lol.... (sorry to say that).

 

Well, for people who tried Method 1 - 2 and still doesn't work. DO NOT erase the folder C:\$Windows.~BT because then you will download again the update of win8.1 (((3.2 GB is a lot for my slow internet connection xD)))


Then, what to do?


Go to Power Options on Control Panel and disable Fast Startup; [if you want can fix the buttons actions too.] And then try to do Clean Boot as say Method 2.

 

Now turn off your pc. So if you deactivated fast startup now you pc is absolutly off. [lights are no blinking any more; "sounds like a hibernate"]

Now turn on your pc,  go to appstore and try to install it again.

 

((((( I did that, and in my case that was my solution. ))))

 

Note:
In my opinion, [fast startup] sucks, I don't understand why microsoft try to make a pc looks like a phone or tablet lol. A couple days ago my cousin brought a hp laptop with touch screen what's the sence of that??? Make dirty the screen with grease of fingers =) that is a bad engineering and bad design. lol


Another thing guys I have a laptop and desktop pc both with win 8, but in case of my laptop. I put the power plan as "HIGH PERFORMANCE".

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