MGADiag validation status error - Unsupported OS

I've done both a repair, then a system restore on my OEM Win 8.1 laptop recently and am still having wonky issues. (weird folder structure, possibly missing dll's) I've run SFC, DSIM and don't seem to be having any windows update issues that I'm aware of.

I have a licensed copy of Kaspersky I.S 2015, along with several anti-malware apps. eg: MBAM and MBAE, and everything is reporting clean.  Although MBAM did find a few PUPS, but nothing else I'm aware of.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Status: Validation unsupported OS
Validation Code: 6
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-T32Q2-4YTXV-G6JYG
Windows Product Key Hash: u94kXzUcu6kTp1LU6VcEuWVg7h0=
Windows Product ID: 00179-60988-63514-AAOEM
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 6.3.9600.2.00010300.0.0.101
ID: {1D66F80F-ABF2-4EF4-AACF-F484378BA972}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 8.1
Architecture: 0x00000009
Build lab: 9600.winblue_r9.150322-1500
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 111 Unsupported OS
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\WINDOWS\system32\licdll.dll[Hr = 0x80070002]
File Mismatch: C:\WINDOWS\system32\oembios.bin[Hr = 0x80070002]
File Mismatch: C:\WINDOWS\system32\oembios.dat[Hr = 0x80070002]
File Mismatch: C:\WINDOWS\system32\oembios.sig[Hr = 0x80070002]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1D66F80F-ABF2-4EF4-AACF-F484378BA972}</UGUID><Version>1.9.0027.0</Version><OS>6.3.9600.2.00010300.0.0.101</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-G6JYG</PKey><PID>00179-60988-63514-AAOEM</PID><PIDType>0</PIDType><SID>S-1-5-21-408211200-639445933-1110470096</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>X550CA</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>X550CA.300</Version><SMBIOSVersion major="2" minor="7"/><Date>20140324000000.000000+000</Date></BIOS><HWID>340C3107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="00" Version="10" Result="260"/><App Id="01" Version="10" Result="17918328"/><App Id="02" Version="10" Result="2"/><App Id="03" Version="10" Result="10"/><App Id="04" Version="10" Result="31"/><App Id="06" Version="10" Result="80"/><App Id="07" Version="10" Result="31"/><App Id="08" Version="10" Result="3"/><App Id="09" Version="10" Result="62"/><App Id="0C" Version="10" Result="33551778"/><App Id="0D" Version="10" Result="62"/><App Id="0F" Version="10" Result="34078782"/><App Id="10" Version="10" Result="14276552"/><App Id="11" Version="10" Result="4943182"/><App Id="12" Version="10" Result="-2147483646"/><App Id="13" Version="10" Result="282098830"/><App Id="14" Version="10" Result="282098818"/><App Id="15" Version="10" Result="14276668"/><App Id="16" Version="10" Result="704"/><App Id="17" Version="10" Result="14281504"/><App Id="18" Version="10" Result="1996190880"/><App Id="19" Version="10" Result="1727990538"/><App Id="1A" Version="10" Result="14277196"/><App Id="1B" Version="10" Result="62"/><App Id="1C" Version="10" Result="14277080"/><App Id="1D" Version="10" Result="1995876511"/><App Id="1E" Version="10" Result="17918336"/><App Id="1F" Version="10" Result="14276552"/><App Id="20" Version="10" Result="62"/><App Id="21" Version="10" Result="14277976"/><App Id="22" Version="10" Result="17951416"/><App Id="23" Version="10" Result="1995876638"/><App Id="24" Version="10" Result="1955477238"/><App Id="25" Version="10" Result="14276552"/><App Id="26" Version="10" Result="1995876644"/><App Id="27" Version="10" Result="65560"/><App Id="29" Version="10" Result="34078782"/><App Id="2A" Version="10" Result="14276552"/><App Id="2B" Version="10" Result="14221374"/><App Id="2C" Version="10" Result="8"/><App Id="2E" Version="10" Result="17918336"/><App Id="2F" Version="10" Result="14276668"/><App Id="31" Version="10" Result="14277212"/><App Id="32" Version="10" Result="14277232"/><App Id="33" Version="10" Result="2"/><App Id="35" Version="10" Result="3801155"/><App Id="36" Version="10" Result="5701724"/><App Id="37" Version="10" Result="5111881"/><App Id="38" Version="10" Result="5177412"/><App Id="39" Version="10" Result="5439575"/><App Id="3A" Version="10" Result="7536732"/><App Id="3B" Version="10" Result="7536761"/><App Id="3C" Version="10" Result="6619252"/><App Id="3D" Version="10" Result="3342445"/><App Id="3E" Version="10" Result="6029362"/><App Id="3F" Version="10" Result="4653143"/><App Id="40" Version="10" Result="5505089"/><App Id="41" Version="10" Result="7536741"/><App Id="42" Version="10" Result="3014772"/><App Id="43" Version="10" Result="6357091"/><App Id="44" Version="10" Result="98"/><App Id="B7" Version="10" Result="1955495488"/><App Id="B8" Version="10" Result="282098790"/><App Id="B9" Version="10" Result="14277128"/><App Id="BA" Version="10" Result="1996020259"/><App Id="BB" Version="10" Result="14277976"/><App Id="BC" Version="10" Result="-1073741809"/><App Id="BF" Version="10" Result="2"/><App Id="C0" Version="10" Result="17787888"/><App Id="C1" Version="10" Result="282096070"/><App Id="C2" Version="10" Result="14277976"/><App Id="C3" Version="10" Result="-1073741809"/><App Id="C5" Version="10" Result="131094"/><App Id="C6" Version="10" Result="14277112"/><App Id="C8" Version="10" Result="14281504"/><App Id="C9" Version="10" Result="1996190880"/><App Id="CA" Version="10" Result="1728050594"/><App Id="CB" Version="10" Result="-2"/><App Id="CC" Version="10" Result="14277904"/><App Id="CD" Version="10" Result="1955459308"/><App Id="CE" Version="10" Result="2"/><App Id="CF" Version="10" Result="14277204"/><App Id="D0" Version="10" Result="1995866596"/><App Id="D1" Version="10" Result="14277292"/><App Id="D2" Version="10" Result="14355288"/><App Id="D3" Version="10" Result="14355264"/><App Id="D4" Version="10" Result="14277420"/><App Id="D5" Version="10" Result="14355220"/><App Id="D6" Version="10" Result="14355264"/><App Id="D8" Version="10" Result="14277320"/><App Id="D9" Version="10" Result="14277244"/><App Id="DA" Version="10" Result="1995866549"/><App Id="DB" Version="10" Result="14277308"/><App Id="DC" Version="10" Result="14287100"/><App Id="DD" Version="10" Result="9"/><App Id="DE" Version="10" Result="14286848"/><App Id="E1" Version="10" Result="1995868204"/><App Id="E2" Version="10" Result="14277480"/><App Id="E3" Version="10" Result="14292812"/><App Id="E4" Version="10" Result="14294692"/><App Id="E5" Version="10" Result="14292952"/><App Id="E6" Version="10" Result="1"/><App Id="E7" Version="10" Result="16"/><App Id="E8" Version="10" Result="1995866400"/><App Id="E9" Version="10" Result="1952"/><App Id="EB" Version="10" Result="14277420"/><App Id="EC" Version="10" Result="14277564"/><App Id="ED" Version="10" Result="16898808"/><App Id="EE" Version="10" Result="-194488364"/><App Id="EF" Version="10" Result="380"/><App Id="F0" Version="10" Result="2"/><App Id="F1" Version="10" Result="236"/><App Id="F2" Version="10" Result="2"/><App Id="F4" Version="10" Result="282095914"/><App Id="F5" Version="10" Result="14277436"/><App Id="F6" Version="10" Result="1995867634"/><App Id="F7" Version="10" Result="14277564"/><App Id="F8" Version="10" Result="14277480"/><App Id="F9" Version="10" Result="14277424"/><App Id="FA" Version="10" Result="14277420"/><App Id="FB" Version="10" Result="14277380"/><App Id="FC" Version="10" Result="14277368"/><App Id="FD" Version="10" Result="14277780"/><App Id="FE" Version="10" Result="14277664"/><App Id="FF" Version="10" Result="1995867807"/><App Id="00" Version="11" Result="322601980"/><App Id="01" Version="11" Result="1952"/><App Id="04" Version="11" Result="14292812"/><App Id="06" Version="11" Result="24"/><App Id="07" Version="11" Result="3"/><App Id="09" Version="11" Result="2"/><App Id="0A" Version="11" Result="3"/><App Id="0B" Version="11" Result="2"/><App Id="0C" Version="11" Result="2131283968"/><App Id="0D" Version="11" Result="2131288064"/><App Id="0E" Version="11" Result="-194488364"/><App Id="0F" Version="11" Result="1"/><App Id="10" Version="11" Result="282095894"/><App Id="11" Version="11" Result="4"/><App Id="12" Version="11" Result="14277628"/><App Id="13" Version="11" Result="1995869584"/><App Id="14" Version="11" Result="3"/><App Id="16" Version="11" Result="2"/><App Id="17" Version="11" Result="14277564"/><App Id="18" Version="11" Result="14277480"/><App Id="19" Version="11" Result="14278172"/><App Id="1B" Version="11" Result="1995869685"/><App Id="1D" Version="11" Result="64"/><App Id="2D" Version="11" Result="9"/><App Id="2F" Version="11" Result="-1073741515"/><App Id="30" Version="11" Result="14278156"/><App Id="31" Version="11" Result="72"/><App Id="32" Version="11" Result="1310738"/><App Id="33" Version="11" Result="17878448"/><App Id="37" Version="11" Result="1"/><App Id="38" Version="11" Result="14278156"/><App Id="3B" Version="11" Result="108"/><App Id="3C" Version="11" Result="-1073741515"/><App Id="3D" Version="11" Result="1996619264"/><App Id="3E" Version="11" Result="17636108"/><App Id="42" Version="11" Result="14277684"/><App Id="43" Version="11" Result="1995868530"/><App Id="44" Version="11" Result="1996617504"/><App Id="45" Version="11" Result="1995868305"/><App Id="46"

Spsys.log Content: 0x80070002

Licensing Data-->
N/A, hr = 0x80070424

Windows Activation Technologies-->

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  FACP _ASUS_ Notebook
  APIC _ASUS_ Notebook
  HPET _ASUS_ Notebook
  FPDT _ASUS_ Notebook
  MCFG _ASUS_ Notebook
  ECDT _ASUS_ Notebook
  SSDT AhciR1 AhciTab1
  SSDT AhciR1 AhciTab1
  SSDT AhciR1 AhciTab1
  SSDT AhciR1 AhciTab1
  BGRT _ASUS_ Notebook
  SSDT AhciR1 AhciTab1
  MSDM _ASUS_ Notebook


Hello Bryan,

Thank you for posting your query on Microsoft Community Forums.

As per description you are getting MGADiag validation status error - Unsupported OS.

I would appreciate, if you can provide us the following information to help us understand the issue better?

  1. Are you trying to activate windows?
  2. Are you getting any error message/ error code while trying to activate windows?

The installed Operating system  is Windows 8.1 - which MGADiag does not support.  That is the reason you are getting this message.

If you are facing activation issues. I suggest you to refer to the articles below for assistance with activation issues in windows 8.1.

Get help with activation errors

Why can't I activate Windows?

Get Help Activating Microsoft Windows


Hope this information was helpful. Please reply with the results and if you need further assistance or have any query regarding windows, we are here to help you.

1 person was helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.


Question Info

Last updated October 5, 2020 Views 10,004 Applies to: