I just bought a used HP touch envy ts 17 and everything was working great. However, when I was trying to run a game (it has a nvidia geforce graphics card) the following messages popped up:
api-ms-win-crt-string-|1-1-0.dll is missing from computer
api-ms-win-crt-math-|1-1-0.dll is missing from computer
api-ms-win-crt-heap-|1-1-0.dll is missing from computer
api-ms-win-crt-runtime-|1-1-0.dll is missing from computer
A message popped up and notified me that the game had crashed.
I have installed all the updates and even tried installing a new BIOS. I have also tried installing the update for universal c runtime in windows. However, that failed. I clean booted the system and have also tried installingInstalling Microsoft Visual C++ 2015 Redistributable (x64).
However, even this didn't seem to work. During the Setup Progress, it fully processed but didn't progress any further. The same messages pop up after I try running the game again.
Please help. If this information helps, my laptop runs windows 8.1.