When I try to install an app i get Error Code 0xd00000bb message even when virus protection is turned off.

Am unable to open a link to my Microsoft account as an Administrator when running Win 8.1 . When I try to install apps from the MS store  I get Error Code 0xd00000bb message even when virus protection is turned off.

What gives?

Vikram Rajaram

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Original title: Am unable to open a link to my Microsoft account as an Administrator when running Win 8.1 . When I try to install apps from the MS store  I get Error Code 0xd00000bb message even when virus protection is turned off.

 

Question Info


Last updated November 24, 2018 Views 2,453 Applies to:
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Answer

Dear Ganesh,

Problem was solved by deleting all local Microsoft Accounts and then creating a new local account and moving all the apps across to the new local account. Microsoft phone support helped in this process. Thanks a lot.
 

Vikram Rajaram

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