Windows 8.1 BSOD - stuck in reboot loop.

Hi everyone,


I upgraded my Acer Aspire 4741G from Windows 7 to Windows 8 via a clean install and installed the latest OEM Drivers when it was launched. Now, Windows 8.1 is available via the Windows Store and it successfully downloads and installs. After a few days, it goes into a reboot loop as follows:


Acer Screen -> Windows 8 Boot Screen -> BSOD -> Reboot loop


Acer Screen -> Windows 8 Boot Screen (Performing Automatic Repair) -> BSOD -> Reboot Loop


The BSOD disappears very quickly so I cannot get the chance to view the error code but I managed to see the word "VIOLATIONS"


I did a clean format and installed Windows 7, installed the latest drivers and updates and then installed Windows 8 in a separate partition.


I then installed the latest updates for Windows 8 and then proceeded to update to Windows 8.1 via the store again. The update successfully installs once again and now I have Windows 8.1 and Windows 7 as my OSes. I installed the latest updates. Now, the Windows 8.1 doesn't have any OEM Drivers and software installed. Still, it worked for a few days and then now the above boot loop occurs.


I managed to set the default OS as Windows 7 again.


Please help me solve this problem. Microsoft Call Centre isn't very helpful and I really need Windows 8.1 as I am a Windows Phone developer and the SDK doesn't run on Windows 7. PLEASE HELP ME!!! Thank you.


Also, I would like to ask if it is possible to get a Microsoft Surface Pro 1/2 developer device so that I can use it to develop Windows 8.1 and Windows Phone 8 apps since Windows 8.1 is giving me troubles on my laptop.

 

Question Info


Last updated April 3, 2019 Views 3,653 Applies to:
We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.

If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you dont know what it is you probably are not overclocking.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop.  (chances are if you dont know if you are, you are not)
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy (compress them)
*Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.

Link for how to  upload below.


To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS

System specs are extremely useful so please include whatever you know.

Blue Screen View & Who Crashed are often wrong and should only be used in an emergency...

Basic troubleshooting Windows/hardware here
You can read more about BSODS here
You can learn how to test your memory here
Asking an effective question gets help faster read how here
Driver verifier-Tracking down a mis behaving driver  here
MSCONFIG the system configuration utility is here


Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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I had automatic memory dump enabled but was not able to find the file. I also enabled small memory dump but that folder was not found too.


Here is the link for my NFO file:

https://skydrive.live.com/redir?resid=F0BEEF3B2134145!1978&authkey=!AMAreM25-_Yd8uk


Please help. Thanks.

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LQ

These are the reasons a DMP file wont be present.

For dumps to be produced. . .

▪ Page file must be on OS drive
* Page file base allocation size must be > than installed physical RAM
▪ Windows Error Reporting (WER) system service should be set to MANUAL
*Set page file to system managed on the OS drive
*Set system crash/recovery options to "kernel Memory Dump"
*User account control must be running.
* Sometimes SSD drives with older firmware do not create DMPS (update firmware)
*cleaner applications like Ccleaner delete DMP files so dont run them until you are fixed.



Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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I have the same problem.

Acer 5740G. Clean install and update to 8.1

Suddenly restart -> Acer screen -> BSOD -> restart
Windows 8.1 auto repair -> BSOD - restart ...... loop til the end of the battery 

Fix please !

Normally user without OC, unsigned driver, etc ..

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