Unable to update to windows 8.1 update 1 (KB2919355) error "unable to install the update"

I am unable to update my 64bit & 32bit laptops with "KB2919355" i.e. windows 8.1 update 1.

I am getting error "Another installation in progress". But I do not had any other installation in progress. I restarted the machine couple of times still the same error message.

I then manually downloaded all the installation packages "KB2919442, KB2919355, KB2932046, KB2937592, KB2938439, and KB2934018." and tried to install manually. When I tried to install "KB2919442", which is prerequisite, I got a message that this update is already installed. Then I tried to install "KB2919355" but after about 40-45 mins and the green status bar moving constantly I got the error message at the end saying "unable to install the update."

Can I get some help on this so that I can install the update?

P.S. - I am getting the same issue in both of my laptops, one is 32 bit and other is 64 bit laptop. I made sure that I downloaded the correct packages for both 32 bit and 64 bit respectively.

 

Question Info


Last updated November 4, 2018 Views 1,913 Applies to:
Answer

After some unsuccessful tries I just refreshed my laptop (64 bit one) to win 8 and updated it to win 8.1 update 1 successfully.

Still trying to see if i can install the update without refresh on my other laptop (32 bit)

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