Unable to install Windows updates KB2919442 and KB2919355

*Original Title: KB2919442 not installing correctly so I can't install KB2919355

Hi,

I'm using Windows 8.1 Pro 64 Bit, KB2919442 isn't installing fully.

If I go to Control Panel/Windows Update/View Update History KB2919442 is shown as installed successfully on the 12 March 2014 "BUT" if I go to Control Panel/Windows Update/Installed Updates there is no KB2919442 listed.

If I download KB2919442 directly from Microsoft and try to install it manually it says "This update is not applicable to your computer"

As a consequence I'm having no success trying to install KB2919355 as it never shows as available in Windows Update and if I download it manually from Microsoft and try installing manually I get the same error message "This update is not applicable to your computer"

Answer
Answer
Thanks but I didn't find an answer to this so I gave up in the end and did a Windows Refresh

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Last updated May 15, 2020 Views 24,870 Applies to: