Getting an error code 80246013 - failed to complete windows update while installing Windows Updates.

* Original Title: WindowsUpdate_dt000 OR 80246013 error - failed to complete windows update

Hi all,

I ran into problems installing the latest updates, couldn't find any info on this error anywhere.

Appreciate any help from you.

Cheers

Answer
Answer

Hi,

Thank you for your response.

I would have you temporarily disable security software and check.

 

Sometimes, antivirus software will stop the Windows Update servers.

 

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.

If the issue persists, you may place the computer in a clean boot state and check if there are any software conflicts.

Clean boot helps us in identifying the root cause of the issue.

Here is the link.

http://support.microsoft.com/kb/929135

 

Note: To reset the computer to normal mode after troubleshooting, please refer to “How to reset the computer to start normally after clean boot troubleshooting” from the above article.

 

Please reply with the status.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

75 people were helped by this reply

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Last updated October 29, 2020 Views 148,983 Applies to: