Hi guys,
I have run into this problem after updating my computer from Windows 7 to Windows 8.1. When I open my computer, go to desktop and click the taskbar the screen starts flashing at explorer.exe keeps crashing and restarting every second. I cannot even type anything because it crashes so quick that I type a word and then it deletes it by restarting. Currently, I am using safe mode. I have searched through the web for multiple solutions with similar cases but none of them worked for me.
Could someone help me please?
The specifications of the computer are:
Toshiba Satellite C660
part number: PSC1GE
Processor: Inter Core i3 CPU
RAM: 3GB
x64- based processor
And here is the crash report:
Source
Windows Explorer
Summary
Stopped working
Date
4/8/2015 10:50 PM
Status
Report sent
Description
Faulting Application Path:
C:\Windows\explorer.exe
Problem signature
Problem Event Name:
APPCRASH
Application Name: explorer.exe
Application Version:
6.3.9600.17039
Application Timestamp:
53156588
Fault Module Name:
KERNELBASE.dll
Fault Module Version:
6.3.9600.17055
Fault Module Timestamp:
532954fb
Exception Code: c06d007e
Exception Offset: 0000000000005bf8
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1:
7d1d
Additional Information 2:
7d1d6c3e343ada49bfa29906e3c814c6
Additional Information 3:
5533
Additional Information 4:
553363e73e41eca4c097468af7c0d75c
Extra information about the problem
Bucket ID: 892b15fe598a084f5527921f76bc5566 (85919374234)
