Q: Error 0xc0000001 on Windows 8.1 all solutions provided applied but problem still exists This thread is locked from future replies

Automatic repair done no results

When reset or refresh shows drives are locked 

Command on Command prompts shows Windows installed : 0

Installing new window but shows no drives available 

Recovery through usb also not helping 

Hard disk wiping is also not working 

Suggest me a way that i dont lose my data



Hello Fatima,

Thank you for contacting Microsoft Community. I appreciate all the research you have done.

I can understand the inconvenience caused, be assured that we are here to help you with your concern.

In order to assist you better, please confirm on the below information.

  1. What is the make and model of the computer?
  2. When do you get this error 0xc0000001?
  3. Are you able to boot the computer to the Desktop screen?
  4. Did the computer come preinstalled with Windows 8?
  5. Do you have an installation disc for Windows 8 or Windows 8.1?

Cause: The error code: 0xc0000001 indicates that there might be some issues with the booting device or some booting files are corrupted. It might also happen if some problem happens with the boot sector of the computer.

To fix this issue, use the following methods in the order in which they are listed. After each method, check if problem is fixed. If the problem is not fixed, try the next method.


Method 1: Perform Automatic Repair by using the Windows 8 installation disc.


  1. After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
  2. Select the correct time and Keyboard type.
  3. Click Repair your computer in the lower left corner.
  4. Select Troubleshoot from Choose an option screen.
  5. Click advanced options in Troubleshoot screen.
  6. Select Automatic repair.


Method 2: I suggest you to follow the steps below and try to fix the Windows 8 boot issue:


  • Boot from the recovery media.
  • Click on Repair your computer.
  • Click on Troubleshoot and then select Advanced Options.
  • Click on Command prompt and type the following commands and press Enter after each command: 

         Bootrec /fixmbr

         Bootrec /fixboot

         Bootrec /rebuildbcd 

  • Restart the computer.


Hope the above information was helpful, kindly get back to us if you need any further assistance.

Did this solve your problem?

Sorry this didn't help.

Question Info

Views: 122 Last updated: February 21, 2018 Applies to: