DrJC1991

ASUS G55VW Boot to Black screen

Hello everyone,

My Asus G55VW boots to black screen from a normal restart/shutdown. However when in that black screen if I hit the power button it goes to sleep and I can wake it up and go straight to the lock screen and sign in. I'm using windows 8.1 and this issue only started after I updated from 8 to 8.1, anyone have any suggestions?

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Sir Chinly

Many people have this issue (I've got it and I can't even update from 8 to 8.1). Apparently it has something to do with the magnetic sensor or something of the likes.

One common (but often temporary) solution is to unplug your battery and hold the power button down for 30-60 seconds. That didn't work for me. So far the only solution I've found is to backdate to an older graphics driver which you know worked, so as a temporary fix, you could just do that while you search for a better solution

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DrJC1991

To update my troubleshooting attempts,

I figured out that my black screen boot is actually windows defaulting to my monitor being a secondary monitor instead of the primary. When in the black screen I can hit windows key+P and arrow down one, enter and it mirrors so I Can see on my screen again. This doesn't fix my issue but I can at least easily log on again.

Enabling CSM in my bios (which disable Fast Boot) seems to fix the issue. However I tried to do a clean install of windows 8.1 (which worked) however I did it with secure boot off and now secure boot things my ssd is bad when I turn it on again.! will update when I fix any of my issues.

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bkdprovsulut

Its the same case i found. i had g55vw and upgraded to 8.1 . the black screen startup happen everytime and i have to hit the power button to sleep my device for it will be normal after wake up

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A. User

I have the same problem with my G55VW. Its not only under windows 8.1 for me.

Every Nvidia-Driver thats younger than 314.22 causes this problem for me in both, Windows 8.1 and Windows 8. The problem is the same as yours: after every restart the login-screen is black and i have to toggle the external monitors via Win+P to get the screen back to the primary screen. Thats why i keep the Version 314.22 and Windows 8 for the moment.

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PatrickLeynes

is there still no fix to this thing? we all have the same issues its not the graphics card or something is being faulty.. its the drivers .. i have this thing too.. but when i use the older version of nvidia VGA i dont have black screen it works well everytime

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Camios

It looks like more than one person is having this problem. So who is at fault here graphics driver (I've got an nvidia gtx660m), Microsoft or something that's ASUS has installed?

And how do we get someone to fix it?

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Mannybb13

Once again, another G55VW with a black screen boot. I also started noticing it after the 8.1 update, but up until recently found that it would at least boot, and only go black just before the sign in screen; putting it to sleep and then waking up got past that. Now however, it is just black from the off. Its a futile attempt, but I would love any suggestions.

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DrJC1991

Nice to see I'm not alone with this issue, I've still come across nothing that fixes the issue. It may have something to do with the uefi settings. If I turn on CSM support in the bios it fixes the issue but then you deal with windows being unhappy that you've done that.

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TomasOravec

same here. searching for solution but no luck. normaly people who face this problem have also intel graphic card. after disabling this its working for them. but this asus model has no built in gr. card. more above they have latest graphic card driver on official asus tech support and whilst i wanted to instal this driver i got pop up window that component is missing and i can not instal it. so it seems that its asus **** **** us off. but when i contacted asus tech support, they gave me some stupid ridiculous advices like for unexperienced user. really annoying because this old graphic card causes skype video calls crashes and freezing. really asus...stop to sell this ****.

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Camios

So my problem has been solved. - NOPE worked once, then same old blank screen FFS

IGNORE BELOW IT WAS A WASTE OF TIME

===========================

Cause was windows 8 automatically installing an old driver for the nvidia graphics card which caused a problem every start-up.

Solution:

PART A (prevent windows from doing it again):

1. Right click my computer

2. click properties

3. Click advanced system settings

4. click hardware tab

5. click driver installation settings

6. select "No, let me choose what to do"

7. select "Never install driver software from windows update"

8. click save changes

PART B (download Display Driver Uninstaller (DDU)):

1. Go to http://www.wagnardmobile.com/DDU/downloads.html

2. download the latest version (DDU v13.4.2.2 at time of writing)

3. run the self extracting setup DDU v13.4.2.2.exe

PART C (reboot safe mode and clean out dirvers);

1. in the start menu type "msconfig"

2. run msconfig

3. click the boot tab

4. tick the "safe boot" option

5. I selected the Network option (just in case I needed something else or needed to check a tutorial).

6. click ok

7. click restart.

8. wait for restart and then login. you'll be presented with windows safe boot.

9. run the "display driver uninstaller" downloaded in PART B

10. click the "Clean and restart" button

11. After restart into normal windows boot, the device manager should show you have the basic display device (instead of the nvidia card) - this is normal.

ASUS G55VW Boot to Black screen

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