That rename is actually part of a long process. If you don't follow the process, there will be programs/"processes" running in the background that will have it locked, preventing the rename
#1 Manual Reset Windows Updates
the problems remain, you have to revert to a manual process to reset Windows Update
Check that System Restore is turned on and configured
https://www.pcworld.com/article/2955023/windows...
https://www.tekrevue.com/how-to-enable-system-r...
Create a System restore point. (
https://support.microsoft.com/en-us/help/402753... )
Use the following process to effectively delete the folders used by Windows Update:
#1 Start a command prompt in Administrator Mode:
In start menu search for CMD
Right click on it
Select “Run as Administrator”
#2: Stop various Windows Update Service, Cryptographic, Background Intelligent Transfer Service, and MSI Installer Windows services.
To do this, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don’t, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Restart your computer
after disconnecting from the Internet.
Then type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
#3 Rename the folders used by Windows Update:
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
Reconnect to the internet
#4 Restart the services:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
#5 Restart the computer:
Reboot the computer
open Windows Update
click Check for updates.
