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Windows 8.1 several crashes BSOD

bluestrattoz asked on

Hello,

I'm using Windows 8.1 enterprise, and almost everyday or sometimes (rarely) once a week, I get a BSOD.

Sometimes the error is the same,  3 times in a row, others I get a different message.

There's no particular reason for BSOD, sometimes i'm browsing, other i'm using Visual Studio, others the computer is just on, without anyone using it, but then a bsod shows up and I lost everything. It's very annoying especially, when you're coding and suddenly your last hour just disappears, and you've to wait a few minutes to restart and then start coding again from the very beginning.

I took a look at the dumps, but I couldn't figure out the culprit.

I would appreciate some help.

Thanks.

link to dumps: http://1drv.ms/1nzFm45

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Patrick Barker replied on

Hi,

All of the attached DMP files are of the MEMORY_MANAGEMENT (1a) bug check.

This indicates that a severe memory management error occurred.

BugCheck 1A, {411, fffff6e000597428, bfd000027cf5b882, fffff680000248a9}

- The 1st parameter of the bug check is 411 which indicates a page table entry (PTE) has been corrupted.

----------------------

1. AppleCharger.sys is listed and loaded which is the GIGABYTE On/Off Charge driver. See here for details - http://www.gigabyte.us/MicroSite/185/on-off-charge.htm

Very troublesome software, so please uninstall ASAP!

2. Uninstall VMWare ASAP for troubleshooting purposes as it's storage driver may be causing conflicts.

3. If the issues persist after the above recommendations, please run Memtest for NO LESS than ~8 passes (several hours):

Memtest86+:

Download Memtest86+ here:

http://www.memtest.org/

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

Do note that some older generation motherboards do not support USB-based booting, therefore your only option is CD (or Floppy if you really wanted to).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.

Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.

This information, if available to the program, can be displayed via a menu option.

Any other questions, they can most likely be answered by reading this great guide here:

http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

Regards,

Patrick

Debugger/Reverse Engineer.
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