Windows 8.1 kernel data inpage error / 0xc0000135

I've been getting those, "your pc ran into a problem and needs to restart..." recently and kernel data inpage error / 0xc0000135 are the two I get the most. I've tried looking up solutions, but it's to the point where I'm stuck in the "preparing to repair" loop and I don't know what to do, please help. 

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Hi,

In order to assist you, we will need the DMP files to analyze what exactly occurred at the time of the crash, etc.

If you don't know where DMP files are located, here's how to get to them:

 1.    Navigate to the %systemroot%\Minidump folder.
 2.    Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
 3.    Upload the zip containing the DMP files to Skydrive or a hosting site of your choice and paste in your reply.

If you are going to use Skydrive but don't know how to upload to it, please visit the following:

http://www.wikihow.com/Use-SkyDrive

Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default will delete DMP files upon use.

If your computer is not generating DMP files, please do the following:

1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.

2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.

3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log'.

Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.

4. Double check that the WERS is ENABLED:

Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.

If you cannot get into normal mode to do any of this, please do this via Safe Mode.

Regards,

Patrick
Debugger/Reverse Engineer.

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Hi, thanks for replying. 

I can't get into normal mode and I can't seem to get into Safe Mode. I don't know whether if I'm doing it wrong, but it just sends me to the "...pc ran into a problem...restarting" screen. So is there another way for me to get into Safe Mode or to get you the DMP files?

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Managed to get in. 
here's my dmp http://sdrv.ms/1aUlph9

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We have a few consistent bug checks:

MEMORY_MANAGEMENT (1a)

This indicates that a severe memory management error occurred.

BugCheck 1A, {5200, ffffe000016ef000, 2803280228012800, 2c8b2653c596715}

The 1st parameter of the bug check is 5200 which falls under - OTHER which indicates an unknown memory management error occurred.

KERNEL_DATA_INPAGE_ERROR (7a)

This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.

BugCheck 7A, {4, 0, ffffe00007fee6a0, ffffd0003adf5000}

The 2nd parameter of the bug check is 0 - ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0.

Let's go ahead and run a Memtest for NO less than ~8 passes (several hours). If no errors, move onto chkdsk (paste log afterwards) and Seatools:

Memtest86+:

Download Memtest86+ here:

http://www.memtest.org/

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.

Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.

This information, if available to the program, can be displayed via a menu option.

Any other questions, they can most likely be answered by reading this great guide here:

http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

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Chkdsk:

Chkdsk:
There are various ways to run Chkdsk~


Method 1:

Start > Search bar > Type cmd (right click run as admin to execute Elevated CMD)

Elevated CMD should now be opened, type the following:

chkdsk x: /r

x implies your drive letter, so if your hard drive in question is letter c, it would be:

chkdsk c: /r

Restart system and let chkdsk run.

Method 2:


    Open the "Computer" window
    Right-click on the drive in question
    Select the "Tools" tab
    In the Error-checking area, click <Check Now>.

If you'd like to get a log file that contains the chkdsk results, do the following:

Press Windows Key + R and type powershell.exe in the run box

Paste the following command and press enter afterwards:

get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

This will output a .txt file on your Desktop containing the results of the chkdsk.

If chkdsk turns out okay, run Seatools -

http://www.seagate.com/support/downloads/seatools/

You can run it via Windows or DOS. Do note that the only difference is simply the environment you're running it in. In Windows, if you are having what you believe to be device driver related issues that may cause conflicts or false positive, it may be a wise decision to choose the most minimal testing environment (DOS).

Run all tests EXCEPT: Fix All, Long Generic, and anything Advanced.

Regards,

Patrick
Debugger/Reverse Engineer.

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Hey Patrick 

Can you help me same problem, KERNEL DATA PAGE ERROR, I have windows 8.1 and here are my dumpfiles. 

<iframe src="https://onedrive.live.com/embed?cid=C7CDA2929B99AAEA&resid=C7CDA2929B99AAEA%211048&authkey=AKgi2iSVADcugVw" width="98" height="120" frameborder="0" scrolling="no"></iframe>

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sorry for the embed one heres the link.

https://onedrive.live.com/redir?resid=C7CDA2929B99AAEA!1048&authkey=!AAb5KxGIqbxXwV0&ithint=file%2c.rar

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Sure!

Please go ahead and make your own thread with the Onedrive link, and let me know when you do.

Regards,

Patrick

Debugger/Reverse Engineer.

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Means ?? How to make a thread. ( I am sorry, I am a beginner at this.)

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Not a problem, here you go - http://answers.microsoft.com/en-us/page/faq

Read under 'Asking a question or starting a discussion'

Regards,

Patrick

Debugger/Reverse Engineer.

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Not a problem, here you go - http://answers.microsoft.com/en-us/page/faq

Read under 'Asking a question or starting a discussion'

Regards,

Patrick

Hey Patrick Thanks,

Here's the link to my question posted. 
http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/windows-81-kernel-data-inpage-error/796dcd72-788b-4bd9-85ae-438b84dadd7b?tm=1394265714273

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Last updated February 21, 2018 Views 3,156 Applies to: