smart hard disk error ( 301)

product name: HP Pavilion 15 Notebook PC      Number product: E6N13EA#ABZ   Op: windows 8.1

hi!

sometimes when i turn on my laptop , it appears " smart hard disk error. The smart hard disk check has detected an imminent failure. To ensure not data loss, please backup the content immediately and run the hard disk test in system diagnostic. Hard disk error (301) "


what does hard disk error (301) mean?


i did all dyagnostics tests and the pc didn't notice any problem. what should i do?

 

Question Info


Last updated January 5, 2020 Views 3,497 Applies to:

Fabri

If you are getting a smart error I would immediately back up the data if it is important to you.  The specific error isnt as important as the fact that you are getting it.

I would go to the HD mfr and download their HD testing utility and run it on the failing HD.

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Smart hard disk errors are guaranteed to be significant hardware problems. If your laptop is under warranty, the manufacturer should be able to replace the hard drive. Get your data copied off of the drive ASAP.

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