DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS) WINDOWS 8.1

I keep getting the error "DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)" whenever i start a torrent download
I removed McAffe from my system using mcaffe remover  but still i keep getting the same error !

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  
WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.

Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Hi,

NETIO.sys is a Windows component so the error means that something drove it into Fault.

The most common CAUSE are the network drivers in use and/or a 3rd party antivirus. Check
with the System Maker's Support (Motherboard Maker for custom systems), on-line drivers,
and ask in their forum (if any) about known issues. And check with the actual device maker
for even newer driver versions or if using a separate network device.

Also check with the System/Motherboard Maker for updates to the BIOS, low level chipset

drivers, and the on-board device drivers. And with the separate device makers for updates
to those drivers.

==========================================================

Note using Win Key + X and Win Key + W (to get to Control Panel, Run, and Settings
as needed). Win Key + D calls the desktop and the using Win Key toggles Desktop
and Start Screen.

Translate the Windows 7 methods and use them on Windows 8/8.1.

Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't
start Windows (applies to Windows 8/8.1).
http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other) (applies to Windows 8/8.1)

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites (such as MediaFire). If you have problems uploading the minidumps copy
them to the Desktop or the Documents folder and upload them from there. (This is NOT
likely to help a lot on a new build).

Zip or upload the contents of C:\Windows\minidump  (Only AFTER you have performed
all the initial suggestions at the top of this reply and IF the BSOD issues persist).

Use SkyDrive to upload collected files
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

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Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
(also Windows 7 and Windows 8)
http://www.winvistatips.com/disable-automatic-restart-t84.html

===========================================================

BCCode: D1     0x000000D1

Think Video drivers mainly though it can be others. See the driver section in my generic
bluescreen troubleshooting methods below. BIOS, low level chipset drivers and
antivirus/antispyway/security programs can also cause this. 

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BCCode: D1     0x000000D1

Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

The DRIVER_IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x000000D1. This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

Important Info If You Have Received a STOP Code


If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact info for Microsoft or your computer manufacturer, Contact Support.


If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft article Resolving STOP (Blue Screen) Errors in Windows.


These actions might prevent an error like this from happening again:

  1. Download and install updates and device drivers for your computer from Windows Update.
  2. Scan your computer for computer viruses.
  3. Check your hard disk for errors.

DRIVER_IRQL_NOT_LESS_OR_EQUAL Parameters


The following parameters are displayed on the blue screen.


Cause


A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high.


This bug check is usually caused by drivers that have used improper addresses.


If the first parameter has the same value as the fourth parameter, and the third parameter indicates an execute operation, this bug check was likely caused by a driver that was trying to execute code when the code itself was paged out. Possible causes for the page fault include the following:

  • The function was marked as pageable and was running at an elevated IRQL (which includes obtaining a lock).

  • The function call was made to a function in another driver, and that driver was unloaded.

  • The function was called by using a function pointer that was an invalid pointer.

Resolution


To begin debugging, use a kernel debugger to get a stack trace.


If the problem is caused by the driver that you are developing, make sure that the function that was executing at the time of the bug check is not marked as pageable or does not call any other inline functions that could be paged out.

BCCode: d1   0x000000d1  <-- read this link
http://www.faultwire.com/solutions-fatal_error/DRIVER-IRQL-NOT-LESS-OR-EQUAL-0x000000D1-*1210.html?order=votes


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This is my generic how to for proper driver updates : (update video/display driver and BIOS)

This utility makes it easy to see which versions are loaded :

DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
Control Panel - Device Manager - Display Adapter - write down the make and complete model
of your video adapter - double click - Driver's tab - write down the version info. Now click
UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right
Click - Uninstall - REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
with their own software and drivers and any other major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
BIOS, Chipset and software updates at System Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
each installation.

Always check in Device Manager - Drivers tab to be sure the version you are installing actually
shows up. This is because some drivers rollback before the latest is installed (sound drivers
particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Windows 8/8.1 - Hardware and Drivers
http://windows.microsoft.com/en-US/windows/hardware-drivers-help#hardware-drivers-help=windows-8

Windows 8/8.1 - Why isn't Windows finding my device?
http://windows.microsoft.com/en-US/windows-8/why-isnt-windows-finding-device

Windows 8/8.1 - What if a device isn't installed properly
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

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Memory tests do not catch all errors such as mismatched memory (possible even for sticks
that appear to be identical) and when faster memory is placed in system behind slower memory.
So it is best to also swap sticks in and out to check for those even if all memory tests fail to
show a problem.

To test RAM check here - let it run 4+ hours or so.  <-- best method
www.memtest.org

For the Windows Memory Diagnostic Tool.

WinKEY + W  - type in the Search box ->  Memory - find Memory Diagnostics tool at top
of list - follow the prompts.

Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory
Diagnostic Tool
http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

How to Run the Memory Diagnostics Tool in Windows 7 (and 8/8.1) - in Windows 8 /8.1
the name is "Windows Memory Diagnostic".
http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

======================================================

After doing ALL the updates you can, and if the issue continues, then run DriverVerifier.
(Remember to use the Windows 8 methods posted at the top of the original reply above.)

Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users
http://support.microsoft.com/kb/244617

How To Troubleshoot Driver Problems in Windows Vista or 7.
http://www.winvistaclub.com/t79.html 

Using Driver Verifier
http://msdn.microsoft.com/en-us/library/ff554113(v=VS.85).aspx 

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issues
http://www.youtube.com/watch?v=_VwIDD9xngM



Driver Verifier
http://www.techsupportforum.com/2110308-post3.html

Using Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.php 

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issues
http://www.youtube.com/watch?v=_VwIDD9xngM
 

You can disable Driver Verifier
http://support.microsoft.com/kb/244617

WINKEY + X - RUN - type in -> verifier /reset      hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message. Also check with
MyEventViewer at the time of the BlueScreen.

If DriverVerifier creates a minidump upload it and post the link here so we can analyze it.

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right! 

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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https://skydrive.live.com/redir?resid=91432EDE8664F212!934&authkey=!ALSsd_4gZl1UYEU&ithint=folder%2c

this is the link for d uploaded files

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Hi,

Did you use the troubleshooting methods in my post above? Most often the cause of netio.sys
errors are the network drivers and/or the antivirus being used. Follow the methods suggested
there to resolve this issue. The BIOS, chipset, and other driver can be in play as well as possible
memory issues.

BugCheck D1, {28, 2, 0, fffff8000061a43f}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1f ) <-- netio.sys is a Windows
component which means something else drove it into Fault. From the stack it does look like

the network drivers being used and/or the antivirus are the most likely suspects.

1. Update the network drivers and check the antivirus. Use Microsoft Security Essentials which
is free.

2. Check with Toshiba Support, their on-line documentation and drivers, and ask in their forums
about any known issues. Update the BIOS, chipset, and the major on-board and separate
device drivers (see methods in the previous reply).

BiosVersion = 6.50
BiosReleaseDate = 03/25/2013 <-- check for updates to the BIOS, chipset, and the other major
on-board and separate device drivers.
SystemManufacturer = TOSHIBA
SystemProductName = Satellite L850-B515
SystemFamily = Type1Family
SystemVersion = PSKG8V-01Y002AR
SystemSKU = PSKG8V
BaseBoardManufacturer = Intel
BaseBoardProduct = PLCSF8
BaseBoardVersion = Type2 - Board Version

3. Check the memory very thoroughly. Be sure to reseat it first. Use the memory test methods in
my previous reply.

4. After ALL the above methods and those in my previous reply if the issues continue run Driver
Verifier to see if it can indicate a CAUSE (see Driver Verifier methods in my previous reply).

Rob - SpiritX

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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i m not following your answers !
i m not getting any bccodes !
i have updated all my drivers !
i posted above the  minidmp , MSinfo and the specs of my pc 

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Hi,

Well I analyzed the minidump and the results are in my last reply.

Find someone with good english skills and have them help you follow the methods I posted.

Sorry I really can't make it any simpler than I posted it above.

Rob - SpiritX

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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I keep getting the error "DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)" whenever i start a torrent download
I removed McAffe from my system using mcaffe remover  but still i keep getting the same error !

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

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Question Info


Last updated August 20, 2019 Views 1,681 Applies to: