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BSOD - see log files

HarishPhulara asked on

I have uploaded the log files to sky drive and pasted the link here. Please go through and help me out.

http://1drv.ms/1pP1xIw

Thank you.!

<Split from: http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/bsod-page-fault-in-nonpaged-area/35af5b4c-a46d-4161-a522-8cc6dbd09142 >

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Patrick Barker replied on

Hi,

All of the attached DMP files are of the PAGE_FAULT_IN_NONPAGED_AREA (50) bug check.

This indicates that invalid system memory has been referenced.

Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.

3: kd> k
Child-SP          RetAddr           Call Site
ffffd000`23050648 fffff803`4c19d24a nt!KeBugCheckEx
ffffd000`23050650 fffff803`4c07f9c9 nt! ?? ::FNODOBFM::`string'+0x20d9a
ffffd000`230506f0 fffff803`4c17622f nt!MmAccessFault+0x7a9
ffffd000`23050830 fffff801`e4d98a48 nt!KiPageFault+0x12f
ffffd000`230509c0 ffffe000`7b400000 rtwlane+0xdaa48
ffffd000`230509c8 00000000`00000000 0xffffe000`7b400000

rtwlane.sys is the Realtek PCI-E Wireless LAN NIC NDIS driver.

-----------------------

1. Remove and replace avast! with Windows 8's built-in Windows Defender for temporary troubleshooting purposes as it's very likely causing NETBIOS conflicts:

avast! removal - http://www.avast.com/uninstall-utility

Windows Defender (how to turn on after removal) - http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html

2. In your loaded drivers list, dtsoftbus01.sys is listed which is the Daemon Tools driver. Daemon Tools is a very popular cause of BSOD's in 7/8 based systems. Please uninstall Daemon Tools. Alternative imaging programs are: MagicISO, Power ISO, etc.

Regards,

Patrick

Debugger/Reverse Engineer.
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