administrator account changed to guest account

Hi Ranger801,

Thank you for contacting Microsoft Community.

I appreciate you for your efforts to resolve the issue and thank you for the detailed description.

• Is your computer boot to the desktop using the new administrator user account?

If the computer boots to the desktop using the new administrators, please follow the suggestions that are mentioned in method 1 and check if you are able to remove the Microsoft account.

Method 1:

d.) Restart your computer to apply the changes once the account is removed.

After Reboot please try to create Microsoft Account. Please refer to the article below.

Create a user account (refer: Create a Microsoft account)

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Ajay, thanks for the prompt reply.

I did Method 1, and removed my hotmail.com user account.

Restarted the computer, checked netplwiz and the hotmail.com account was gone.

Tried creating the hotmail.com user account as per instructions and at the end a quick message comes up 'adding account', then the message 'An account using this Microsoft account already exists on this pc'. Rebooted and tried again with the same result.

I then went to the link you provided for creating user account.Create a Microsoft account

Then clicked on  Microsoft accounts troubleshooter at the bottom of page and was told that a message would be sent to my email to confirm that the account was mine. I never received an email.

Then created a outlook.com account, it appears to work the same as hotmail.com because everything is the same, at least in emails, entered the code from Microsoft that was received in my email and it worked but after a while a pop up titled 'Restore could not be completed' with the verbiage 'We weren't able to copy your settings over from OneDrive. Try going to the accounts section of pc settings, disconnect your Microsoft account from pc and then add it again.,

After disconnecting from pc, I was told that I would have to log in as a local user, so I set it up.

A message at the end of the setup said 'We're sorry, but something went wrong. Your Microsoft account wasn't changed to a local account.

Code: 0x80004005'

Hope my explanation of what I tried is not too confusing and if it is we can go step by step. This problem is driving me nuts.

Thanks for your help.

Thank you for replying back.

Generally we get the error code 0x80004005 when we don’t have sufficient privileges to perform the requested operation. So I would suggest you to log in as administrator and then try doing the same.

Method 2: Verify that the date and time settings on your computer are correct
To verify that your computer is configured with the correct date and time settings, follow these steps:

Ajay,

Checked methods 1 & 2 and they were both set as required.

Before restart checked Microsoft account and it was already a local account.

Restarted anyway and now logs in but with no updates attempt.

Could it be that OneDrive does not have the required information to update the account?

I don't want to go astray, my original problem and still my problem is that I cannot create my original Hotmail.com account, because every time I attempt to create I get the message 'An account using this Microsoft account already exists on this PC'.

I've deleted the account as you had requested previously.

Hope to hear from you soon.