We have downloaded photos and videos from our iPhones to our Windows 8 PC without incident in the past. I just got my wife an iPhone 5 (still on OS 7.1.1), and the video files won't play on WMP or QuickTime. The files are *.MOV files, they show in the folder, but I get the following error while trying to play:
"Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."
I have checked for updated codecs, and *.MOV files should work. We haven't had this problem before, so I'm sure its the iPhone 5 somehow, but can you think of anything?