Hi,
As you have a Dell, follow these Dell troubleshooting steps:
"Computer Will Not Boot to Microsoft Windows 8 or Windows 8.1"
http://www.dell.com/support/article/us/en/19/SLN115652/EN
Table of Contents:
- Specific Windows 8 No Boot Issues
- Verify the Computer Finishes Initial Power-Up (POST)
- Repair your Windows 8 Operating System
- Check for Specific Error Messages
- Run a Computer Diagnostic
- Rest the BIOS to Default Values
- Unplug All External Devices
- Virus and Malware Troubleshooting
- Restore the Operating System to Factory Settings
"What Dell diagnostic tools can I use to fix hardware problems?"
http://www.dell.com/support/article/us/en/19/SLN114988/EN
"Resolve Hardware Issues Using ePSA or PSA Diagnostics and Guide to Error Codes"
http://www.dell.com/support/article/us/en/19/SLN133583/EN
Cheers.
Bill Smithers - Microsoft MVP July 2013 - Dec 2020
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